Director, TPS Strategy & Business Operations

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: San Jose, CA - US based candidates only, no visa sponsorship available.

Responsibilities

• Translate enterprise GTM strategy into TPS priorities and execution plans
• Lead annual planning for capacity, coverage, and investment decisions
• Define and refine TPS growth strategy tied to key metrics
• Own TPS business operations including planning cycles and governance
• Run core cadences such as QBRs and pipeline reviews
• Define operationalization of pre-sales engagement and coverage models
• Lead performance reviews that drive decisions and accountability

Qualifications

• 10-15 years in Strategy, Business Operations, Sales Operations, or GTM Operations
• Experience supporting Sales and/or Technical Pre-Sales organizations
• Proven ability to build operating models and drive execution
• Strong analytical and financial modeling skills
• Executive-level communication and partner management

Benefits

• Opportunity to lead a small, high-impact team
• Chance to partner closely with TPS leadership
• Engagement in high-priority initiatives that improve TPS effectiveness
• Work with a focus on innovative AI-enabled workflows
• Build strong cross-functional relationships within the organization

Pay

$223,300 – $323,350 annually