Jobs · Human Resources · Pennsylvania

Director, Total Rewards and People Services

Clarivate · Philadelphia, PA · 1 mo ago
Human ResourcesFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Benefits, Pay, Schedule. Only include sections if posting has real specific content. The posting includes description of role, responsibilities, requirements, qualifications, skills, etc. No explicit Benefits, Pay, Schedule info. So we should not include those sections. We need headings

for each section. Use
  • for lists. Use

    for prose. We need to preserve all substantive info, no boilerplate. Remove EEO etc. Also remove "At Clarivate, we are committed..." etc. We need to parse content: The posting includes: - Intro paragraph: "We are looking for a Director, Total Rewards & People Services to join our People Team. This is a highly visible leadership role for someone who brings deep expertise across compensation, benefits, payroll, HR technology, and people operations, along with the ability to balance strategic leadership and hands-on execution. In this role, you will lead global Total Rewards and People Services functions, including compensation, benefits, payroll, HRIS, and employee services. You will partner closely with the Chief People Officer, HR leaders, Finance, Legal, and business stakeholders to ensure our programs are competitive, compliant, scalable, and aligned with business priorities. This is a true player-coach role, requiring someone who can set strategy, lead and develop teams, and remain actively involved in key initiatives, operational decisions, and process improvements. The successful candidate will bring strong business acumen, a customer-first mindset, and the ability to connect strategy with execution. We are looking for someone who can simplify complexity, influence across all levels of the organization, and continuously improve the employee experience while ensuring operational excellence." That could be "About the role" section. Then "About You: Experience, Education, and Skills" list: bullet points. Then "It Would Be Great if You Also..." list. Then "What Will You Be Doing in This Role?" with subheadings: Leadership & Team Development, Total Rewards Strategy, Payroll Operations, HRIS & People Technology, People Services & Employee Experience, Strategy, Governance & Business Partnership. Then "About The Team" paragraph. Then "Why This Role Matters" paragraph. We need to map to sections: About the role (intro). Responsibilities (the "What Will You Be Doing in This Role?" subpoints). Requirements (maybe "About You: Experience, Education, and Skills" plus "It Would Be Great if You Also..."). Qualifications maybe overlapping; but we can combine Requirements and Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content. We have content for About the role, Responsibilities, Requirements (experience/education), Qualifications (certifications, etc.), Skills (maybe analytical, stakeholder management). Could separate. We must not invent sections like Benefits, Pay, Schedule if not present. Thus we will output:

    About the role

    ...

    Responsibilities

    • ... each bullet from the subheadings? Could group each major responsibility as list items. We need to preserve all detail. Could break into list items for each responsibility area: Leadership & Team Development, Total Rewards Strategy, Payroll Operations, HRIS & People Technology, People Services & Employee Experience, Strategy, Governance & Business Partnership. Each could be a list item with sub-detail maybe as

      inside? But spec says use

      • for any list of duties/requirements/benefits. So we can make each responsibility a
      • containing the description (maybe as

        inside? but that adds extra tags; still okay). Simpler: each

      • contains the description text. Then

        Requirements

        for the "About You: Experience, Education, and Skills" bullet list. Then

        Qualifications

        for the "It Would Be Great if You Also..." list. Then

        Skills

        maybe for skills like analytical, stakeholder management, etc. Could extract from the "About You" list includes "Strong analytical, financial, and problem-solving capabilities", "Ability to balance long-term strategy with operational execution and hands-on problem solving", "Strong stakeholder management skills with the ability to influence senior leaders and drive alignment across functions", "A collaborative leadership style focused on accountability, employee development, innovation, and continuous improvement". Those could be skills. We could also include some from responsibilities but better to keep. We must not repeat job title as heading. We must not include Job ID etc. We must not include boilerplate like EEO. Thus final HTML fragment. Let's craft. About the role paragraph: combine intro sentences. Responsibilities list items: - Leadership & Team Development: Lead and develop teams responsible for payroll, HRIS, compensation, benefits, and people services; create clarity, focus, and accountability across priorities while supporting team development and growth; establish goals, performance expectations, and development plans that drive business impact and individual success; foster a culture of innovation, continuous improvement, collaboration, and exceptional service delivery; serve as a player-coach by providing strategic leadership while remaining actively involved in critical initiatives and operational priorities. - Total Rewards Strategy: Develop and execute global compensation strategies that align with business objectives and support talent attraction and retention; lead annual compensation processes, including salary planning, market benchmarking, incentive programs, and compensation governance; partner with HR Business Partners and business leaders on compensation recommendations, pay equity, and job architecture decisions; oversee the design, administration, and continuous improvement of global benefits programs while ensuring competitiveness and compliance; evaluate and recommend enhancements to reward programs that improve employee engagement and organizational effectiveness. - Payroll Operations: Provide leadership and oversight for domestic and international payroll programs; ensure payroll processes are accurate, compliant, timely, and aligned with applicable regulations across jurisdictions; manage relationships with payroll vendors and service providers to ensure quality, performance, and compliance; partner with Finance, Tax, Legal, and HR stakeholders to maintain strong controls and minimize risk. - HRIS & People Technology: Serve as the business leader and executive sponsor for HR systems and people data strategy; lead HRIS optimization efforts, implementations, upgrades, integrations, and continuous improvement initiatives; ensure data integrity, reporting accuracy, compliance, and security across people technology platforms; leverage automation and technology solutions to improve operational efficiency and employee experience. - People Services & Employee Experience: Lead shared services and employee support functions across the employee lifecycle; drive operational excellence through process standardization, workflow optimization, and scalable service delivery models; establish service metrics, reporting, and performance measures to monitor effectiveness and identify opportunities for improvement; continuously enhance the employee experience by simplifying processes and improving service delivery. - Strategy, Governance & Business Partnership: Develop and maintain policies, programs, and governance frameworks related to compensation, benefits, payroll, HR systems, and people operations; monitor legislative and regulatory developments and implement necessary compliance measures; deliver workforce analytics and business insights that support informed decision-making; partner closely with Finance, Legal, HR leadership, and business leaders to align people programs with organizational objectives; help shape the long-term people strategy by identifying opportunities to improve scalability, efficiency, and employee outcomes. Requirements list (About You): - Bachelor’s degree in Human Resources, Business Administration, Finance, Accounting, or a related field - 10+ years of progressive leadership experience across Total Rewards, Compensation, Benefits, Payroll, HRIS, and/or People Operations functions - 5+ years of people leadership experience managing multiple HR service disciplines and leading high-performing teams - Demonstrated success designing and administering global compensation and benefits programs - Strong understanding of payroll operations, employment regulations, compliance requirements, and governance practices - Experience working with HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, UKG, or similar systems - Proven ability to lead organizational change, process transformation, and operational improvement initiatives - Strong analytical, financial, and problem-solving capabilities - Ability to balance long-term strategy with operational execution and hands-on problem solving - Strong stakeholder management skills with the ability to influence senior leaders and drive alignment across functions - A collaborative leadership style focused on accountability, employee development, innovation, and continuous improvement Qualifications list (It Would Be Great if You Also...): - Hold a Certified Compensation Professional (CCP), CBP, CEBS, SHRM, or similar professional certification - Have experience supporting a global workforce across multiple countries and regulatory environments - Have led HR technology implementations, system upgrades, integrations, or transformation programs - Possess knowledge of executive compensation, incentive plans, and job architecture frameworks - Have experience leveraging workforce analytics, market intelligence, and employee data to guide business decisions - Bring a growth mindset and curiosity toward emerging technologies, automation, and AI-enabled process improvements - Have experience building scalable people operations programs within a growing or evolving organization Skills list: maybe extract from requirements but we already have many skill-like items. Could create a Skills section for items like: Strong analytical, financial, and problem-solving capabilities; Ability to balance long-term strategy with operational execution and hands-on problem solving; Strong stakeholder management skills; Collaborative leadership style; etc. But to avoid duplication, we could treat those as skills. However the instruction: Prefer a few substantive sections over many thin ones. We already have About the role, Responsibilities, Requirements, Qualifications. That's four sections. Adding Skills may be thin but we could combine some skill items into Requirements or Qualifications. But the instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't require us to use all; we can omit if not needed. Since we have skill-like content already in Requirements, we could omit Skills section. That would be fine. Thus output sections: About the role, Responsibilities, Requirements, Qualifications. We must not include Benefits, Pay, Schedule. Now ensure we preserve all substantive info. Did we miss any? The "About The Team" paragraph and "Why This Role Matters" paragraph are not captured. Those are substantive. Should we include them? They could go under About the role or maybe a separate section like "Team & Impact". But we only have allowed headings list; we could add a section "About the team" but not in list. The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says "use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. But we could still add other headings if needed? The instruction: "Use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are the allowed headings. So we should stick to those. Then where to put "About The Team" and "Why This Role Matters"? Could incorporate them into About the role section as additional paragraphs. That would preserve info. Thus About the role section will include intro paragraph plus team description and why it matters. Let's craft About the role paragraph(s): maybe two

        tags. We'll put:

        We are looking for a Director, Total Rewards & People Services to join our People Team. This is a highly visible leadership role for someone who brings deep expertise across compensation, benefits, payroll, HR technology, and people operations, along with the ability to balance strategic leadership and hands-on execution. In this role, you will lead global Total Rewards and People Services functions, including compensation, benefits, payroll, HRIS, and employee services. You will partner closely with the Chief People Officer, HR leaders, Finance, Legal, and business stakeholders to ensure our programs are competitive, compliant, scalable, and aligned with business priorities. This is a true player-coach role, requiring someone who can set strategy, lead and develop teams, and remain actively involved in key

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