Director, Telemetry Engineering and Operations

Key Responsibilities

• Lead the engineering, implementation, operation, and lifecycle management of enterprise telemetry platforms and services.
• Establish the technical strategy, standards, and operational roadmap for telemetry capabilities in alignment with business objectives and architectural direction.
• Ensure the availability, performance, security, scalability, and reliability of telemetry infrastructure and operational data collection services.
• Ensure the onboarding, integration, and standardization of operational systems and data sources into enterprise telemetry platforms.
• Collaborate with Operational Technology Architecture to implement scalable, supportable, and maintainable telemetry solutions.
• Partner with Operational Data Platforms to enable reliable, secure, and timely delivery of operational data to enterprise applications, customer-facing services, and analytics platforms.
• Build, develop, and mentor a high-performing telemetry engineering and operations team while fostering technical excellence and continuous improvement.
• Develop and maintain technical documentation, operational standards, and platform documentation supporting enterprise telemetry services.

Knowledge & Attributes

• Working knowledge of enterprise telemetry platforms, operational technology systems, systems integration, operational data collection, and platform lifecycle management.
• Ability to lead technical teams, establish operational standards, drive platform reliability, and collaborate effectively across engineering, operations, product, and business organizations.
• Knowledge of Ignition SCADA platform (Inductive Automation) and Niagara Framework (Tridium).
• Knowledge of MQTT telemetry architectures and broker technologies.
• Knowledge of industrial protocols (BACnet, Modbus, SNMP, OPC-UA).
• Knowledge of EPMS/BMS platforms and field device integration.
• Knowledge of SQL-based data platforms and historian systems.
• Knowledge of OT/IT network infrastructure and secure communications (TLS).
• Knowledge of telemetry data modeling, normalization, and ingestion pipelines.
• Knowledge of large-scale, multi-site OT telemetry deployments.
• Knowledge of data center infrastructure systems (UPS, generators, cooling, PDUs).
• Knowledge of ISA-95 and IEC 62443 architecture and OT security principles.
• Knowledge of cloud IoT platforms (Azure IoT, AWS IoT).
• Knowledge of system integration, commissioning, and operational monitoring.

Required Experience

• 10+ years of experience in Operational Technology, industrial automation, telemetry engineering, systems engineering, or related technical disciplines.
• Experience leading engineering and operational teams supporting highly available technology platforms.
• Experience implementing and operating enterprise telemetry or industrial monitoring solutions.
• Experience integrating operational technology systems with enterprise applications, cloud services, and operational data platforms.
• Experience establishing operational processes, monitoring practices, platform lifecycle management, and service reliability.
• Experience leading technical modernization initiatives and evaluating commercial technology solutions.
• Demonstrated experience leading multidisciplinary technical teams and delivering operational technology capabilities within complex enterprise environments.

Physical Requirements

• Primarily sitting with some walking, standing, and bending.
• Able to hear and speak into a telephone.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments.

Work Conditions & Other Requirements

• Ability to travel domestically and internationally, as business needs require.
• Participation in technical planning sessions, site visits, industry conferences, and vendor engagements.
• Ability to support critical initiatives outside normal business hours when required.
• Occasional visits to operational facilities and technical environments requiring adherence to applicable safety and security procedures.
• Ability to communicate effectively with executive leadership, technical teams, business stakeholders, and external partners.

Pay Range

Pay Range: $218,800 - $312,500.

Base salary for this position is $218,800 - $312,500. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.