Director, Technology Strategy & Business Partner

Responsibilities

• Develop and maintain a technology roadmap aligned to business objectives
• Define future-state technology architecture for the segment
• Drive improvements in customer experience, operational efficiency, and commercial effectiveness
• Track ROI, adoption, and value realization of technology initiatives
• Develop business cases to support investment decisions
• Prioritize initiatives and manage the portfolio
• Ensure alignment with enterprise architecture, security, and data standards
• Translate business needs into clear technology requirements
• Collaborate with IT teams on solution design and delivery
• Lead stakeholder engagement and drive change management and adoption
• Communicate performance, risks, and business impact to leadership