Director, Technology Product Management & Development

Qualifications

Bachelor’s degree in information technology, Computer Science, Business Administration, Healthcare Informatics, Engineering, or a related field is required. Minimum of 5 years of progressively responsible experience in product management, software development, business analysis, technology implementation, or digital product development.

• Certified Scrum Product Owner/Agile Product Management Certification is preferred.
• Necessary specialized skills and knowledge to perform this job, including but not limited to: basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.
• Business requirements gathering, process analysis, and solution design.
• Vendor evaluation, vendor management, and build-versus-buy assessments.
• Product strategy, roadmap development, and lifecycle management.
• Agile methodologies, user experience design, workflow analysis, and stakeholder management.

Essential Job Duties/Responsibilities

• Meet directly with end users and business stakeholders to understand pain points and translate them into clear, well-scoped business requirements.
• Design and build scalable product solutions, workflows, interfaces, and data flows that support organizational growth and efficiency.
• Produce wireframes, workflow diagrams, or prototypes to validate design direction with stakeholders before committing development resources.
• Evaluate whether a solution is best delivered through custom in-house development or through configuration/customization of a vendor platform, and make the corresponding build recommendation.
• Build product features and configurations directly when hands-on development is the most efficient path.
• Direct and oversee internal development and external vendors to ensure solutions are delivered on time, within scope, and aligned with requirements.
• Collaborate with IT, Compliance, Operations, and business leaders to ensure technology solutions meet security, regulatory, and operational requirements.
• Establish product success metrics, monitor performance, analyze adoption trends, and drive continuous improvement initiatives following implementation.
• Maintain comprehensive documentation of product decisions, workflows, system configurations, vendor implementations, and operational procedures.

Compliance Requirements

• Ensure compliance with all federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures pertaining to the job.
• Remain informed of any changes to federal, state, and local laws, regulations, standards, guidelines, and Eventus WholeHealth policies and procedures that impact the job and the company.
• Promptly report any non-compliant conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Ethical Conduct

• Ensure adherence to Eventus WholeHealth's Code of Ethics and Business Conduct.
• Perform the job duties with integrity and professionalism.
• Promptly report any unethical conduct and/or practices to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Patient Privacy and Confidentiality

• Strictly protect patient information in accordance with all federal and state privacy laws and Eventus WholeHealth policies and procedures.
• Promptly report any violations of federal and state privacy laws and Eventus WholeHealth policies and procedures to Eventus WholeHealth’s Chief Compliance and Risk Officer.

Documentation and Record Keeping

• Maintain accurate and complete documentation when performing the job duties.
• Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially.

Training and Education

• Participate in all assigned training.
• Complete all assigned training by the deadline for completion.

Risk Management and Incident Reporting

• Engage in regular risk assessments to identify potential risks and work proactively with a supervisor and Eventus WholeHealth’s Chief Compliance and Risk Officer to mitigate any identified risks.
• Promptly report any incidents (as defined in the “Incident Report Policy”) to the Chief Compliance and Risk Officer.

Workforce Conditions

• Physical Effort:
• Standing - Occasionally
• Walking - Occasionally
• Sitting - Occasionally
• Kneeling - Occasionally
• Crouching - Occasionally
• Reaching/Working Overhead - Occasionally
• Keyboard Use/Repetitive Hand Motion - Occasionally
• Pushing (up to 25 pounds) - Occasionally
• Lifting (up to 25 pounds) - Occasionally
• Other - Occasionally

Environmental Risks

• Chemicals and fumes - Occasionally
• Loud noises - Occasionally
• Vibration - Occasionally
• Extreme Temperatures - Occasionally
• Confined spaces - Occasionally
• Allergens: dust, mold and/or pollen - Occasionally
• Exposure to Bloodborne pathogens - Occasionally