Director, Technology Product Management

Position Overview

Data Center Technology Leadership

Emerging Technology & Robotics

Product Management Excellence

Required Qualifications

Preferred Qualifications

What You'll Bring

Impact & Growth

• Data Center Technology Leadership

• Work in partnership with the business to define strategy and roadmap for JLL's comprehensive data center technology stack, including infrastructure automation, DCIM/BMS/NOC systems, and intelligent operations platforms
• Manage product integration across our JLL Smart Building Platform/IOC (Intelligent Operations Center) and global data center operations

• Emerging Technology & Robotics

• Evaluate and recommend automation solutions that enhance our delivery, operations, and actualization capabilities
• Drive innovation in analytics, diagnostics, and workflow automation technologies

• Product Management Excellence

• Work closely with REMs Workplace Management business division to identify technology requirements and translate business needs into technical specifications
• Manage customer-facing platforms including developer consoles, APIs, billing systems, and customer portals (Supermicro Supercloud integration)
• Lead cross-functional teams to deliver products that integrate seamlessly with existing CMMS, ticketing, and security ecosystems

Required Qualifications:

• 7+ years of product management experience with 4+ years specifically in data center infrastructure, cloud computing, or enterprise hardware solutions
• Deep technical knowledge of data center operations, including DCIM systems, network hardware, server infrastructure, and storage solutions
• Knowledge of server and network storage and infrastructure automation management
• Experience with IoT platforms, building management systems (BMS), and network operations centers (NOC)

Preferred Qualifications:

• Background in robotics, automation, or emerging workplace technologies
• Experience with Supermicro, Hitachi, Lumen, or similar enterprise infrastructure vendors
• Knowledge of intelligent building platforms and smart building technologies
• Previous experience in facilities management or workplace services technology

What You'll Bring:

• Strategic thinking with the ability to "hit the ground running" in a fast-paced, technical environment
• Strong analytical skills to evaluate complex technology ecosystems and make data-driven product decisions
• Excellent communication skills to work effectively with technical teams, business stakeholders, and external partners
• Entrepreneurial mindset to drive innovation in emerging technology areas

Impact & Growth

This senior role offers the opportunity to shape JLL's technology leadership in data centers and workplace robotics. You'll be responsible for building and partnering for product capabilities that directly support our global data center operations while pioneering new robotics and automation solutions that will define the future of workplace management.

Join us in expanding JLL's technology offering and driving innovation across our integrated platform of infrastructure, analytics, and intelligent operations systems.