Jobs · Information Technology · North Carolina

Director, Tech Project Management

Lenovo · North Carolina, United States · 1 mo ago
Information Technology$83/hrFull-time

About Lenovo

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

About the Role

Lenovo’s Cloud Service Provider (ISG, CSP) segment is looking for a Director-level Technical Program Manager to spearhead end-to-end program delivery for our Tier-1 strategic customers and global CSP accounts. You will own the entire product lifecycle—driving customer engagement, requirements alignment, product development, NPI and mass production readiness, and ultimate customer success. Serving as a cross-functional anchor, you will work closely with development, manufacturing, quality, procurement, sales, and our most critical customers. Your mission: drive seamless alignment, mitigate complex risks, and guarantee on-time, on-budget, and flawless program execution.

Responsibilities

  • Own Strategic Customer Program Leadership
    • Manage full lifecycle delivery of flagship server, storage, and GPU programs for key CSP customers.
    • Drive new business wins, program ramp, and on-time delivery to meet revenue, gross profit, and customer commitment targets.
    • Lead regular customer alignment meetings, QBR governance, and strategic engagement to strengthen partnerships.
  • Lead End-to-End Program Execution
    • Own project planning, milestone tracking, risk management, and cross-functional coordination across development, manufacturing, procurement, and sales.
    • Drive design reviews, DFMEA/DFS validation, debug closure, and quality assurance to meet customer compliance and serviceability standards.
    • Lead change control, schedule governance, issue resolution, and program status reporting.
  • Drive Team, Process Operational Excellence
    • Drive cross-functional teams to meet project milestones and customer requirements.
    • Establish and optimize program governance, PMO processes, design review standards, and risk mitigation frameworks.
    • Maintain project management systems for schedule, budget, bug tracking, and change control.
  • Ensure Quality, Cost & Customer Success
    • Manage project budgets, cost control, expense tracking, and cost-saving initiatives.
    • Drive NPI sample readiness, mass production (MP) readiness, Fu Pan reviews, and sustaining support.
    • Ensure high customer QBR scores, eliminate critical DFS issues, and maintain strong customer satisfaction.

Qualifications

  • Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related technical field.
  • 8+ years of technical program management experience in compute, storage, GPU, or cloud hardware within data center/OEM/ODM industry.
  • Direct experience managing Tier-1 CSP or global OEM customer projects.

Preferred Skills

  • Strong expertise in NPI, E2E hardware development, DFMEA, DFS, validation, and program governance.
  • Excellent communication skills (verbal, written, presentation) with executive presence.
  • Ability to manage complex programs, lead cross-functional global teams, and deliver under tight deadlines.
  • Strong customer orientation, business acumen, problem-solving, and organizational skills.
  • Proficiency in project management tools, Power BI, Excel, and PowerPoint.

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