Director Systems Engineering

Primary Responsibilities / Key Result Areas

• Lead a high-performing systems engineering organization across systems architecture and design.
• Develop the team’s technical roadmap and align it with broader engineering and product strategies.
• Manage the architecture, modeling, and analysis of the entire aviation connectivity system—from antenna and modem to satellite payload and terrestrial infrastructure.
• Drive end-to-end design excellence, scalability, and interoperability.
• Serve as the central coordination point across Aircraft Engineering, RAN Engineering, Software Engineering, and Operations to ensure system compatibility, performance, and readiness.
• Act as a technical advocate for service reliability and performance across the customer lifecycle. Support sales, airline partners, and support teams with deep system insights and issue resolution.
• Lead your team in providing Level 4 support for escalated system issues.
• Collaborate with Product, Program Management, Commercial, and Global Network Operations to drive shared goals and maintain a holistic understanding of customer needs and network performance.

Competencies

• Proven ability to understand complex systems comprised of communication, computing, and internet technologies.
• Proven ability to lead teams responsible for service analytics and high-availability network platforms.
• Excellent interpersonal, cross-functional collaboration, and executive communication skills.
• Strong track record of innovation and continuous improvement in a dynamic technical environment.

Qualifications & Experience

• Bachelor’s or Master’s degree in Systems Engineering, Aerospace, Electrical Engineering, or related technical field.
• 10+ years of experience in end-to-end systems engineering, with 5+ years leading high-impact technical teams.
• Strong expertise in satellite communications, RF systems, and aircraft connectivity.
• Proven ability to lead teams responsible for system architecture.
• Experience managing modeling and proof-of-concept tools and activities.
• Experience with front end process flow; understanding of process inputs from Product Management and needed outputs to Development and Test.

Other Key Requirements / Comments

• Experience in commercial aviation connectivity or satellite broadband delivery.
• Familiarity with network infrastructures including routers, gateways, SD-WANs, deep packet inspection systems, load balancers, and firewalls.
• Experience with front end process flow; understanding of process inputs from Product Management and needed outputs to Development and Test.