Director, Student Accessibility Services

About the role

The Director of Student Accessibility Services (SAS) is responsible for leading a department that ensures all aspects of the student experience are accessible, equitable, and inclusive. The role involves providing leadership and vision for a broadly collaborative department serving a diverse student population of over 10,000 students.

Responsibilities

• Ensure all aspects of the student experience are accessible, equitable, and inclusive.
• Provide leadership and vision for a broadly collaborative department that serves a diverse student population of over 10,000 students.
• Collaborate with hundreds of faculty and staff regarding curricular and environmental accessibility.
• Modernize SAS data management and systems administration.
• Oversee the implementation and maintenance of updated data management tools to improve data integrity and streamline the interactive process.
• Reduce delays between initial requests and final determinations, ensuring timely care and mitigating institutional risk.
• Lead continuous improvement efforts and develop evidence-based policies and protocols.
• Translate federal/state regulations into clear, actionable University protocols and provide high-level interpretation for faculty and senior leadership.
• Exercise a high degree of discretion, diplomacy, and sophisticated problem-solving.
• Translate federal/state regulations into clear, actionable University protocols and provide high-level interpretation for faculty and senior leadership.

Requirements

• Master’s degree in Rehabilitation counseling, Disability Services, Higher education, Educational Psychology or a related discipline is required.
• At least 7 years of demonstrated supervisory and management experience in a highly volume, highly-engaged department.
• Minimum of 5 years of experience working with postsecondary students with disabilities in a higher education or similar setting.
• Deep knowledge of Section 504, the ADA, and the Fair Housing Act as well as pertinent federal, state, and local laws.
• Proven facility with administrative data collection, summation, and reporting.
• Experience managing disability-specific database systems and familiarity with an array of assistive technologies.
• Strong policy-related expertise, including the ability to draft, interpret, and implement complex institutional policies.
• Exceptional communication skills with the ability to exercise a high degree of discretion, diplomacy, and sophisticated problem-solving.
• Demonstrated commitment to success in a vibrant multicultural environment with a critical understanding of social justice issues in both student and workplace settings.
• Experience in fiscal management and the oversight of multifaceted operational services (e.g., accessible transportation, vendor coordination).
• Experienced, sophisticated and sensitive problem solving capability.

Qualifications

• Master’s degree in Rehabilitation counseling, Disability Services, Higher education, Educational Psychology or a related discipline is required.
• At least 7 years of demonstrated supervisory and management experience in a highly volume, highly-engaged department.
• Minimum of 5 years of experience working with postsecondary students with disabilities in a higher education or similar setting.
• Deep knowledge of Section 504, the ADA, and the Fair Housing Act as well as pertinent federal, state, and local laws.
• Proven facility with administrative data collection, summation, and reporting.
• Experience managing disability-specific database systems and familiarity with an array of assistive technologies.
• Strong policy-related expertise, including the ability to draft, interpret, and implement complex institutional policies.
• Exceptional communication skills with the ability to exercise a high degree of discretion, diplomacy, and sophisticated problem-solving.
• Demonstrated commitment to success in a vibrant multicultural environment with a critical understanding of social justice issues in both student and workplace settings.
• Experience in fiscal management and the oversight of multifaceted operational services (e.g., accessible transportation, vendor coordination).
• Experienced, sophisticated and sensitive problem solving capability.

Skills

• Excellent communication skills.
• Ability to exercise discretion, diplomacy, and sophisticated problem-solving.
• Knowledge of Section 504, the ADA, and the Fair Housing Act.
• Experience with administrative data collection, summation, and reporting.
• Experience managing disability-specific database systems and assistive technologies.
• Strong policy-related expertise, including drafting, interpreting, and implementing complex institutional policies.
• Experience in fiscal management and overseeing multifaceted operational services.
• Sophisticated and sensitive problem-solving capability.

Benefits

Details about benefits will be provided upon request.

Pay

Details about pay will be provided upon request.

Schedule

Details about schedule will be provided upon request.

Contact

To apply, submit a resume and cover letter by filling out our Talent Profile or email the search team directly at BrownSAS@dsgco.com. All inquiries are strictly confidential.