Director Strategy & Operations, Local Markets

About The Team

The US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work.

About The Role

The US Marketplace team is looking for a motivated and hands-on operator to be the Director of Local Markets. As a Strategy & Operations Director, you’ll be responsible for driving marketplace growth in every U.S. market, across a variety of market types. You will report into the Growth and Markets team, leading cross-functional collaboration between DoorDash’s marketing, sales, product, finance, and analytics teams to deliver new products and service level improvements to drive local market growth. You'll have the opportunity to help define new ways to grow locally, incubate 0-1 experiments, scope partnership opportunities, foster relationships with external partners, and execute on a roadmap to grow the marketplace at the local level.

What You Will Do

• Lead - From day one you’ll lead a team, helping the team to further develop the muscle of lowest level of detail analyses and execution rigor
• Business development - Develop relationships with new growth partners and top merchants
• Influence - Work cross-functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the user experience at local level
• Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams
• Analyze – Shape and define our strategy based on quantitative and qualitative data, querying data directly and empowering yourself with AI tooling (Cursor, Claude)
• Operate – Figure out how to get from A to B–then actually make it happen
• Grow – Help the business get 1% better every day.

Qualifications

• 10+ years of experience in strategy & operations or other operating roles; high-growth startup experience is advantageous
• 5+ years of people management experience
• Experience leading cross-functional projects and hitting goals
• Experience leading analysis and manipulating datasets; SQL is required and experience using AI tools (Cursor, Claude) is preferred
• Always looking for ways to improve and want to shape the direction of the company
• Can motivate people at all levels across the organization
• Can translate high-level goals into relevant plans
• Loves getting to a low level of detail

What We Expect From You

• Compensation
• Paid Time Off Details
• About DoorDash
• Our Commitment to Diversity and Inclusion
• Statement of Non-Discrimination