Director, Strategic Partnerships

About the Role

At Evergreen Trading, we’re driven by collaboration and value creation for our clients. As the Director, Strategic Partnerships, you will be a key contributor to the success of the Strategic Partnership team, working closely with the SVPs to develop and implement strategic initiatives for high-value clients. This role focuses on operational excellence, strategic planning, and cross-functional execution while also serving as the day-to-day lead for a small portfolio of lower-touch client relationships. You will support the delivery of exceptional client outcomes through high-quality deliverables, data-driven insights, and proactive communication.

Responsibilities

• Support Strategic Planning and Execution
  • Conduct in-depth client and market assessments to identify key trends, opportunities, and competitive positioning.
  • Perform detailed competitive analyses to provide insights that inform strategic recommendations.
  • Develop case studies showcasing successful client outcomes and innovative strategies.
  • Support recurring client meetings and assume day-to-day ownership of assigned lower-touch client relationships while escalating strategic opportunities and complex business matters to senior leadership.
• Strategic Reporting and Documentation
  • Collaborate with the SVP to develop and present Quarterly Business Reviews (QBRs), highlighting key performance metrics and growth opportunities.
  • Contribute to the development of client action plans by providing market intelligence and data-driven insights.
  • Present routine business updates and reporting to assigned clients while supporting senior leaders on executive-level presentations and strategic discussions.
• Operational and Financial Management
  • Budget Management
    • Work with internal teams to monitor and manage client budgets, ensuring alignment with financial targets and efficient resource allocation.
    • Support the SVP in identifying opportunities for budget optimization and revenue growth.
  • Revenue Forecasts and Reporting
    • Oversee the preparation and submission of Revenue Forecasting and Reporting Tools (RFA/RTEs) to track performance against financial goals.
    • Ensure the accuracy and timeliness of all client-related financial reporting.
• Client Deliverables and Reporting
  • Quality Assurance in Media Deliverables
    • Collaborate with media teams to ensure all client deliverables meet the highest standards of quality and align with client expectations.
    • Regularly review and enhance the quality of client-facing media reports and presentations.
  • Client Reporting
    • Develop, maintain, and present client reporting for assigned accounts, ensuring timely, accurate, and actionable insights.
    • Coordinate the preparation of Client Report Cards, providing transparent feedback on the quality of service and campaign results.
• Thought Leadership and Strategic Support
  • Develop compelling case studies that highlight key successes and innovative solutions provided by Evergreen Trading (ET).
  • Partner with internal teams to capture and communicate client wins and best practices.
  • Support the SVP in identifying and pursuing growth opportunities for clients, including marketplace insights, strategic ideas, and Evergreen capabilities.
  • Contribute to the preparation of white papers, thought leadership content, and market POVs to position ET as a strategic leader.

Key Metrics for Success

• Client Satisfaction: Measured through quality of deliverables, timely reporting, and effective communication.
• Client Partnership: Demonstrates responsiveness, professionalism, and proactive communication while successfully managing assigned lower-touch client relationships.
• Operational Excellence: Accuracy and timeliness of budget management, RFAs/RTEs, and client reporting.
• Strategic Contributions: Quality of market and competitive analyses, case studies, and support in Quarterly Business Reviews.

Requirements

• Experience: 6+ years in account management, strategy, or client services roles within the media or advertising industry.
• Analytical Skills: Strong ability to conduct market and competitive analysis and translate data into actionable insights.
• Project Management: Proven track record in managing multiple projects, budgets, and deadlines.
• Communication: Excellent presentation and written communication skills, with experience preparing client-facing reports and documents.
• Collaboration: Demonstrated ability to work effectively across departments, including media, finance, and client services teams.
• Client Experience: Experience participating in client meetings and managing day-to-day client communications is preferred.

Core Competencies

• Strategic Thinking: Strong analytical skills and the ability to develop long-term strategies that drive client success.
• Relationship Management: Exceptional interpersonal and communication skills to build trust with clients and internal teams.
• Cross-Team Collaboration: Ability to proactively work across departments, functions, and teams to align priorities.
• Innovation/Ideation: The ability to generate creative, forward-thinking ideas and translate them into practical solutions that create value for the business, clients, or teams.

Pay

The expected base salary for this role is $110,000 - $130,000. Exact compensation is determined by level of experience and other job-related factors.

Benefits

• Automatic enrollment in the Employee Stock Ownership Plan (“ESOP”)
• 401(k) plan with an employer match
• Extensive benefits offering in which Evergreen covers 75% of health premiums for employee and dependent coverage
• Generous time off including office closure between Christmas and New Year’s Day
• Hybrid work schedule

Evergreen Trading is proud to be an equal opportunity employer, committed to a diverse and inclusive work environment.