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Jobs · Information Technology · New Mexico

Director, Strategic IT Management & Enablement

Public Service Company of New Mexico (PNM) · Albuquerque, NM · 1 mo ago
On-siteInformation Technology$145k–$203k/yrFull-time

Job Description

The Director of Strategic IT Management & Enablement (SIME) oversees the department responsible for enterprise IT governance, data governance enablement, quality assurance and testing excellence, strategic alignment, performance metrics, organizational change management, resource and capacity management, business relationship management, portfolio and program management, and financial transparency.

Essential Duties And Responsibilities

  • Defines and executes the vision and operating model for SIME aligned with enterprise objectives.

  • Establishes and supports governance frameworks for business relation management, data, portfolio, program, and project management (PPMO).

  • Drives IT strategy alignment with business priorities and ensure benefits realization.

  • Implements stage-gate processes, prioritization models, and portfolio dashboards for capital and operations/maintenance initiatives.

  • Oversees enterprise portfolio planning and integrated program and financial controls.

  • Establishes and runs decision rights, standards, stewardship model, data quality measurement, and controls, embedded into IT delivery and operations, partnering with business data owners and analytics teams.

  • Develops and maintains data policies/standards (definitions, master data, quality, retention, classification).

  • Implements a data quality management approach: critical data elements, thresholds, monitoring, remediation workflow.

  • Partners with business functions and analytics/data platform teams to embed governance in solution delivery (SDLC), change management, and operations.

  • Develops and enforces QA standards, automation frameworks, and performance/security testing practices.

  • Ensures compliance and quality gates across all technology initiatives.

  • Builds and maintains dashboards for delivery predictability, resource capacity, and throughput.

  • Implements data-driven insights for decision-making and continuous improvement.

  • Focused on automation, consolidation, and sustainability of IT services.

  • Creates and deploys OCM playbooks to improve adoption and accelerate benefits realization.

  • Partners with HR and Communications for stakeholder engagement and training strategies.

  • Manages IT resource management framework and data input/output.

  • Leads, directs and motivates Business Technology Account Managers through leadership communication, performance management and employee management.

  • Establishes financial transparency for run vs. change, unit cost baselines, and optimization opportunities.

  • Supports budget and financial analysis, cost governance, and partner with IT contract owners on contract management and financial controls.

Qualifications

  • Minimum education and/or experience: Bachelor's degree from a four-year college or university with minimum seven+ years relevant experience in information technology/engineering, including five years of management experience, IT leadership, strategy execution, governance, portfolio management or enterprise enablement, budget/financial management.

  • Desired experience: in regulated environments and/or critical infrastructure.

  • Master's degree.

Competencies

  • Extensive business and technical orientation with a working knowledge of financial and economic analysis, regulatory frameworks, engineering and IT principles, Artificial Intelligence (AI), process mapping, workflow management and general IT business practices.

  • Extensive knowledge and experience in strategic planning in order to successfully integrate strategic, operational, financial, architectural, and regulatory issues affecting strategic objectives and to facilitate multi-layered processes from officer level through operation work groups.

  • Strong ability to develop consensus positions with a wide range of internal and external personnel to establish and accomplish objectives, including IT leadership team, enterprises architecture, cybersecurity/GRC, Finance/FinOps, business leaders, data owners/stewards, compliance, legal/privacy, and records management.

  • Strong executive communication and ability to influence without direct authority.

  • Strategic thinking and business acumen.

  • Data-driven decision-making and analytical skills.

  • Ability to influence and drive change across diverse teams.

  • Strong governance and compliance mindset.

  • Ability to be innovative and open to change.

  • Ability to motivate employees.

  • Ability to work with senior business executives to find creative solutions.

Physical Demands

  • While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and talk and listen for long periods of time.

  • The employee must occasionally lift and/or move up to 10 pounds.

Safety And ADA Statement

  • Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

  • Americans With Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.

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