Director, Stadium Retail

Responsibilities

• Develop and executes retail strategy, monitor retail performance, and lead in stadium retail operations.
• Oversee merchandise purchasing, warehouse operations, and store management for Miami Dolphins, Miami Open tennis, and Formula 1 Miami Grand Prix events.
• Identify new collaborations, trends, and innovations that can be incorporated into product and retail strategy.
• Maintain positive business partnerships with NFL licensing department and merchandise vendors.
• Curate annual Miami Open retail assortment, including product selection, collaborations, and merchandising.
• Manage main store and pop-up retail locations for the Miami Open and Formula 1 Miami Grand Prix, collaborating with the events team on the development of store layouts and build-out plans.
• Manage and master the Point-of-Sale system used for merchandise.
• Develop processes and reports for all merchandise and retail functions – i.e., inventory management, loss prevention, purchasing, and event reporting.
• Work cross-functionally with all organizational teams to achieve team goals.
• Make recommendations on the purchases of new systems and major capital expenditures for retail operations.

Qualifications

• 7-10 years of experience in a mix of retail and merchandising operations.
• Previous retail store management a must; brand and/or marketing experience preferred.
• The ability to work weekends, and holidays as necessary.
• Experience in sports or licensing related businesses a plus.
• Track record of growing sales and margins in a retail environment.
• Positive and effective customer service skills.
• Strong Work Ethic – Self-directed and goal-oriented; Available to work extended hours as required.
• Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions.
• Excellent Interpersonal Skills – Listens to others; Works well in a team environment.
• Communication Skills – Speaks/writes clearly and persuasively; Presents numerical data effectively.
• Professionalism – Maintains composure in stressful situations; Accepts responsibility for own actions.
• Planning and Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Adaptability – Manages competing demands; Changes approach to best fit the situation.
• Confidentiality – Maintains confidentiality of sensitive and proprietary information.
• Strong Analytical Skills – Proficient in data analysis and data backed decision making.
• Seeking Continuous Improvement – Adept at learning new things; Confidently engages with technology.

Featured Benefits

• Medical, dental, and vision insurance.
• Life insurance (including voluntary coverage for spouses and children).
• Long term disability insurance.
• Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open.
• Employee gym, subsidized lunch program, and discounts on a variety of products and services.
• 401k, paid time off (PTO) and company holidays.