Director / Sr. Director, Technology Services - Adobe Ecosystem

About the role

Shift Paradigm is an execution-led strategic consultancy focused on bridging the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. Our expertise spans data analytics, marketing strategy, technology development, engineering, and revenue operations.

The position is fully remote and open to candidates located in North America.

Responsibilities

• Lead Adobe-centric, enterprise digital transformation projects as the SME accountable for solution architecture and data strategy, ensuring alignment with client objectives
• Develop forward-looking integration frameworks that unify Adobe technologies (AEP, AEM, Target, CDP, Marketo, AJO, CJA) and other tech integrations into cohesive, data-driven operating models
• Drive architectural standards, patterns, and governance models that support scale, performance, and innovation
• Represent Shift Paradigm in co-selling scenarios within our Adobe partnership, articulating solution value and differentiation
• Provide thought leadership in RFP/RFI responses, ensuring technical feasibility, clarity, and alignment with best practices
• Identify opportunities to leverage data science, generative AI, and automation frameworks to drive proactive insights and customer engagement
• Embed AI/ML capabilities across client ecosystems to enhance personalization, predictive modeling, and marketing automation performance
• Partner with internal innovation initiatives to prototype new solutions, accelerators, and reusable frameworks that differentiate Shift Paradigm’s offerings
• Lead technical resources supporting project delivery (onshore, nearshore, and offshore), ensuring technical standards, code quality practices, and platform best practices are followed
• Support training and knowledge transfer on key client engagements to support enablement of project launches
• Collaborate with Sales, Partner Alliances, and Go-To-Market (GTM) teams during pre-sale activities, including acting as an Adobe SME in initial prospect conversations to assess client needs, pain points, and readiness, as well as scoping, shaping, and presenting technical solutions and proposals
• Manage and mentor architects and platform experts, fostering a culture of technical excellence and keeping the team ahead of the curve on emerging Adobe capabilities
• Champion Agile delivery methodologies to orchestrate cross-functional execution, ensuring complex technical solutions are deployed on schedule and within budget while maintaining architectural integrity

Requirements

• 10+ years in marketing technology, solution architecture, or data engineering roles within digital agencies or enterprise environments
• Experience leading teams through Agile and/or waterfall development lifecycles, consistently delivering technical solutions that meet strict timeline and budget constraints
• Experience mentoring cross-functional teams, fostering technical excellence, and influencing strategic direction
• Proven experience designing and implementing at least three of the following tools within the Adobe ecosystem: AEM, AEP, RTCDP, AJO, CJA. Adobe certifications are a strong plus
• Proven experience integrating tools such as the following with the Adobe ecosystem to tailor data models for B2C and B2B clients: Data Warehouses & CDPs (e.g., Snowflake, Databricks, BigQuery, Redshift, Salesforce Data Cloud, Segment, Hightouch); Marketing Automation Platforms (e.g., Marketo Engage, Salesforce Marketing Cloud, Braze, Iterable, HubSpot); CRMs (e.g., Salesforce, Microsoft Dynamics, HubSpot); and CMS/Web Platforms (e.g., Optimizely, WordPress, Sitecore)
• Deep understanding of data modeling, identity resolution, and customer 360 architecture
• Experience integrating and operationalizing AI/ML capabilities within marketing and data platforms
• Strong background in API design, data contracts, microservices, and cloud infrastructure (AWS, Azure, GCP)

Qualifications

• Extensive experience leading VP & C-Suite level technical discussions and recommendations; comfortable leading discovery workshops, requirements working sessions, whiteboarding complex architectures live, and conducting technical pre-sales demos that bridge the gap between feature functionality and business value
• Exceptional communication skills with the proven ability to translate technical concepts (APIs, schemas, identity graphs) into clear business outcomes for executive audiences

Skills & Capabilities

• Proven experience designing and implementing at least three of the following tools within the Adobe ecosystem: AEM, AEP, RTCDP, AJO, CJA. Adobe certifications are a strong plus
• Proven experience integrating tools such as the following with the Adobe ecosystem to tailor data models for B2C and B2B clients: Data Warehouses & CDPs (e.g., Snowflake, Databricks, BigQuery, Redshift, Salesforce Data Cloud, Segment, Hightouch); Marketing Automation Platforms (e.g., Marketo Engage, Salesforce Marketing Cloud, Braze, Iterable, HubSpot); CRMs (e.g., Salesforce, Microsoft Dynamics, HubSpot); and CMS/Web Platforms (e.g., Optimizely, WordPress, Sitecore)
• Deep understanding of data modeling, identity resolution, and customer 360 architecture
• Experience integrating and operationalizing AI/ML capabilities within marketing and data platforms
• Strong background in API design, data contracts, microservices, and cloud infrastructure (AWS, Azure, GCP)

Mindset

• Extensive experience leading VP & C-Suite level technical discussions and recommendations; comfortable leading discovery workshops, requirements working sessions, whiteboarding complex architectures live, and conducting technical pre-sales demos that bridge the gap between feature functionality and business value
• Exceptional communication skills with the proven ability to translate technical concepts (APIs, schemas, identity graphs) into clear business outcomes for executive audiences

Benefits

Shift Paradigm offers competitive compensation aligned with your experience and impact, remote flexibility, a collaborative culture that values diverse perspectives and innovative thinking, and work that makes a measurable difference for your clients. We also provide benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.

Pay

Shift Paradigm provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey, or Washington. The salary range for these residents is $145,000.00 to $175,000.00. Salary is based on several factors including but not limited to role title and level (Director vs. Sr. Director), skillset, relevant education, level of experience, certifications, and more.

Schedule

The position is fully remote and open to candidates located in North America.