Director, Specialty Pharmacy Sales and Service

About the role

The Director, Specialty Pharmacy Sales and Service plays a crucial role in driving new business growth and market expansion through excellence in sales development and leadership. This role is dedicated to upholding our unwavering commitment to quality, service, and innovation in pharmaceutical care.

Responsibilities

• Drive new business growth and market expansion through excellence in sales development and leadership.
• Leverage advanced technology and foster a culture of service to ensure outstanding value to patients, providers, employees, and stakeholder partners across every business channel.
• Oversee pharmacy client services, sales operations, go-to-market strategies, market solutions development, and client/broker/consultant engagement to support organizational priorities.
• Evaluate the pharmacy market for new opportunities and develop innovative pharmacy-related service offerings that support providers, payors, and industry partners.
• Support medical specialists such as oncologists, rheumatologists, gastroenterologists, immunologists, and general physicians who refer patients out for specialty pharmacy services.
• Develop and manage a core team committed to building strong client relationships, optimizing sales cycle workflows for efficiency and performance, and identifying cross-sell opportunities to drive client satisfaction and revenue growth.
• Establish strong working relationships with core business partners and management teams in other key areas of the organization to ensure seamless delivery of products and services.
• Participate in strategic and tactical planning to ensure relevance of business plans and deploy modifications as necessary to align with current and anticipated market dynamics.

Requirements

• Education and experience:
• Required: Bachelor’s degree in business, healthcare administration, marketing, sales management, or a related field; master’s degree preferred.
• Minimum of 10 years’ experience in pharmacy or healthcare industry with demonstrated success in sales, business development, and leading expansion and growth initiatives.
• Minimum of 7 years of experience in sales development, business development, or outbound sales leadership, with a proven track record of driving new business growth and market expansion.
• Preferred: Certifications including Certified Sales Leadership Professional (CSLP), Strategic Sales Management Certification (SSMC), and Business Development Executive Certification (BDEC).
• Thorough understanding of pharmaceutical and specialty pharmacy industries with experience in pharmaceutical sales, healthcare technology, or life sciences business development.
• Strong understanding of healthcare systems, hospital procurement, and medical sales cycles.
• Demonstrated experience leveraging technology in daily work to drive efficiency, solve problems, and enhance decision-making.

Qualifications

• Must be able to work independently to identify opportunities in pursuit of specific organizational objectives.
• Must be able to represent an executive presence and influence manufacturer, wholesaler, provider partners, C-level, and client stakeholders.
• Must have strong analytical skills and be able to set strategic vision, as well as lead, develop, and motivate staff.
• Must have excellent verbal, written, and interpersonal communication skills.
• Must be able to express oneself, detect, perceive, observe, and assess information exchanged in a variety of communication methods.
• Must be able to work well under pressure, work with frequent interruptions and shifting priorities.
• Must be able to manage schedule and report to work daily.
• Must be able to maintain confidentiality and project a professional business image.
• Must demonstrate a commitment to quality and the highest ethical standards that we consistently strive to achieve. Legal and ethical compliance is an essential duty of each employee.
• Must be able to demonstrate proficiency with Microsoft Office applications.

Benefits

• Competitive pay
• Flexible PTO and paid company holidays
• Medical, dental, vision, disability and life insurance
• 401(k) match

Pay

$138,271.55 - $186,670.03 annually, depending on experience.

Schedule

Full-time