Director, SOX Advisory & Process Improvement

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation is a way of life. We're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the role

Salesforce is seeking a highly effective Director to join our management-led SOX 360 Program Office. This multifaceted leader will act as a strategic advisor across our global enterprise, translating deep technical knowledge (US GAAP, ICFR, and PCAOB auditing requirements) into practical, modern business solutions. This role will primarily focus on Quote to Cash End-to-End business processes and will also support other business process areas as needed. The ideal candidate will combine strong emotional intelligence with independent critical thinking to perform SOX risk assessments, drive cross-functional readiness initiatives, and champion process excellence in a fast-scaling, dynamic environment.

Responsibilities

• Work cross-functionally to support a changing SOX landscape and drive process improvement as a strategic advisor to the company.
• Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities.
• Take ownership for all assigned process areas, including acquiring a comprehensive grasp of all process activities, controls, company policies, and external accounting and reporting guidelines. Act as a subject matter authority for each of these assigned areas.
• Work with current functional teams to review processes, identify risk areas and opportunities for improvement, and design controls to reduce risk and exposure.
• Evaluate and assess deficiencies, partnering with the business to ensure SOX documentation (flowcharts, narratives, and controls) is up to date, accurate, and properly handled.
• Collaborate with functional teams to ensure compliance with outlined processes and that all key controls are performed satisfactorily.
• Operate effectively in a dynamic, high-growth environment; think quickly and creatively, recognize interrelationships early, and enable innovation.
• Drive analytics and automation adoption to streamline compliance processes without compromising control effectiveness.
• Own relationships with external auditors on assigned process areas, including coordinating walkthroughs, presenting control fact patterns, and driving alignment on scope and thresholds.
• Mentor and develop team members, providing actionable feedback and growth opportunities.

Requirements

• 10+ years of related audit & accounting experience, preferably gained in both public accounting and private industry.
• Bachelor's degree in Accounting, Finance, or other finance-related degree or equivalent experience (evaluated based on core competencies such as extracurricular leadership roles, military experience, volunteer roles, or work experience).
• Previous experience supporting a company's SOX program and crafting and implementing a system of internal controls, particularly in a large-scale management-led SOX organization.
• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of control design and operational efficiency.
• Strong knowledge/experience with key business processes including Quote-to-Cash, Order-to-Cash, ASC 606, and auditing requirements including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP.
• Familiarity with financial systems as they relate to reviewing and improving internal controls.
• Prior experience leading teams, including improving and reinforcing performance in others and facilitating skill development through clear, specific performance feedback.

Preferred Qualifications

• Primary audit experience in the SaaS or Tech industry.
• Consulting/Big 4 experience is preferred.
• Professional certification including CPA and/or CIA.
• Strong technical accounting knowledge, including US GAAP topics relevant to a large public company (close and consolidation, tax, treasury, stock compensation, etc.).
• Interest in or experience applying AI and automation to compliance and audit processes.
• A customer service approach to help business process owners navigate the SOX program, especially with non-accounting business partners.
• Ability to quickly develop strong working relationships with internal departments, including those in international locations, IT personnel, internal and external auditors.
• Strong communication skills to influence, interact, and partner with cross-functional and remote teams.
• Willingness to challenge the status quo and drive continuous improvement through change.
• Self-motivated, able to manage change, and thrive under tight deadlines in a high-growth and challenging environment with strong multitasking, analytical, and decision-making skills.
• Critical thinking, self-starter with strong leadership and project management capabilities, including leading projects through a fast-paced lifecycle.

Schedule

This role is hybrid and requires in-office presence 3 days per week.

Pay

The typical base salary range for this position is $164,000 - $261,500 annually. The range represents base salary only and does not include company bonus, incentive for sales roles, equity, or benefits, as applicable.

Benefits

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k) retirement plan
• Employee stock purchasing program

More details about company benefits can be found at Salesforce Benefits.