Director - Software Engineering - Global Dining

Responsibilities

• Collaborate with business and technology leaders to define and drive a unified technology vision for dining platforms, ensuring strong architectural integrity, governance, and technical oversight.
• Partner with stakeholders to align technical strategy with the product roadmap, helping shape business requirements to effectively leverage technology capabilities.
• Lead architecture and design for modern web-based applications, including the transformation of legacy and monolithic systems into microservices and micro-frontend architectures.
• Drive innovation and experimentation within a fast-paced, agile environment, delivering high-quality software solutions that meet or exceed customer and stakeholder expectations.
• Establish and track core engineering KPIs to measure team performance, system health, and delivery outcomes.
• Build and scale high-performing, diverse engineering teams by developing strategic hiring plans and fostering an inclusive, engaged workforce.
• Cultivate a culture of engineering excellence and continuous improvement through mentorship, feedback, and data-driven practices, while driving efficiency across development and delivery processes.
• Define and enforce best practices for software development, testing, and CI/CD integration, ensuring code quality and platform reliability across the portfolio.
• Provide technical leadership and hands-on guidance in design and execution, aligning architecture, tools, and methodologies with engineering teams to deliver on product goals.
• Collaborate cross-functionally with product managers, architects, engineers, and QA teams to prioritize, plan, and execute major product releases and initiatives.
• Lead development teams by securing resources, removing impediments, and acting as an escalation point to ensure successful delivery.
• Broadly experience in building distributed systems and leading the development of complex, large-scale enterprise applications, with a deep understanding of application architecture and dependencies.

Qualifications

• Bachelor's degree in Computer Science or Engineering
• 8+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment
• 5+ years of direct management experience leading engineering teams
• You are a self-starter but very comfortable working closely with a team
• You are comfortable working with stakeholders outside the Engineering team including our Compliance, Information Security, Product, Sales and Account Management teams
• You Have Strong Expertise With The Following Python / Java / Web frameworks
• SQL / MySQL / Postgres RDBMS and database design
• Implementing and building APIs used at scale by Web and Mobile clients
• Making and monitoring system performance
• Leading and growing teams of fellow engineers through complex deliveries
• A history of taking projects through the entire software development lifecycle from inception to delivery as a technical leader
• A passion for documenting how systems work
• Big Plus If You Have Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline
• 10+ years of software development experience especially in a leadership capacity
• A history of leading teams maintaining systems at large scale
• Ability to effectively interpret technical and business objectives and challenges and articulate solutions
• Willingness to learn new technologies and use them to their optimal potential

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Benefits

For a full list of Team Amex benefits, visit our Colleague Benefits Site .