Director, Software Engineering & Development

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements (or Qualifications), Benefits, Pay, Schedule). Must include only sections with real content. We have job description: Position Summary, responsibilities list, what we're looking for, required qualifications, preferred qualifications, success looks like, salary range, benefits mention. We need to map to headings: About the role (maybe position summary), Responsibilities, Requirements (or Qualifications), Benefits, Pay, Skills? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO etc. The text includes "Be aware of employment fraud..." that's boilerplate; remove. Also "For more information, please visit careers.ascensus.com/#Benefits." That's application instruction? Might be considered boilerplate; remove. Also "We do not anticipate..." etc maybe keep as part of Pay? It's about salary range. We need Pay section only if posting actually states them. It does state salary range: "The national average salary range for this role is $170-220k in base pay, exclusive of any bonuses and benefits." So we can include Pay section with that info. Also benefits: "Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc." So Benefits section. Schedule not mentioned, so omit. Skills: Could be derived from required qualifications but maybe we can put under Requirements or Qualifications. The instruction: prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (including qualifications), Benefits, Pay. We must not invent or summarize away detail. Must preserve all substantive information. So we need to include all details from the posting, but we can reorganize into sections. We need to include the position summary text: "Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Position Summary As a Software Engineering Manager, Enterprise AI Platform, you will lead a team responsible for building, operating, and continuously improving production-grade AI-enabled software. This role manages a cross-functional engineering team that may include: Software Engineers SDETs DevOps Engineers Support Engineers This is a hands-on engineering leadership role for someone who has strong software engineering experience, cares deeply about people development, and can help teams deliver practical AI-powered solutions with speed, quality, and discipline. While this is a management role, the person in this position is expected to stay close to the codebase and technical workflow. When the situation calls for it, they may contribute directly to implementation, debugging, automation, technical spikes, or code reviews to help the team move faster, remove blockers, or solve critical problems." We need to preserve that. Could be under About the role. Responsibilities: bullet list from "You will be responsible for:" list. What We’re Looking For: could be part of Requirements or Qualifications. But we have separate Required Qualifications and Preferred Qualifications sections. We could combine them under Requirements (or Qualifications). The instruction says we can use Requirements or Qualifications heading. We'll use Requirements. We need to include all required qualifications bullet points, preferred qualifications bullet points, and "What Success Looks Like" maybe could be part of Responsibilities? But it's separate; maybe we can include under Requirements as well? But it's more about success metrics. Could be its own section? Not listed in allowed headings but we could use "Qualifications" for required and preferred, and maybe "Skills" for success looks like? However success looks like is more about outcomes; maybe we can treat as part of Responsibilities? But better to create a section "What Success Looks Like" but not in allowed headings; we could map to "Requirements" or "Skills". The instruction says use those headings as examples, not exhaustive? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use those exact headings; we shouldn't invent others. So we need to fit all content into those headings. Thus we can have: - About the role (position summary + maybe what we're looking for? but we can keep responsibilities separate) - Responsibilities (list) - Requirements (include required qualifications, preferred qualifications, what success looks like? maybe we can treat success looks like as part of requirements? It's more about expectations; but we can include under Requirements as bullet points.) - Benefits - Pay We must not omit any substantive info. Let's extract all substantive info: From posting: Company description: Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Position Summary: As a Software Engineering Manager, Enterprise AI Platform, you will lead a team responsible for building, operating, and continuously improving production-grade AI-enabled software. This role manages a cross-functional engineering team that may include: Software Engineers SDETs DevOps Engineers Support Engineers This is a hands-on engineering leadership role for someone who has strong software engineering experience, cares deeply about people development, and can help teams deliver practical AI-powered solutions with speed, quality, and discipline. While this is a management role, the person in this position is expected to stay close to the codebase and technical workflow. When the situation calls for it, they may contribute directly to implementation, debugging, automation, technical spikes, or code reviews to help the team move faster, remove blockers, or solve critical problems. Responsibilities (You will be responsible for): - Growing and developing engineering talent - Creating a high-performance team culture - Supporting delivery of enterprise AI platform capabilities - Improving engineering practices across software development, testing, DevOps, support, and operations - Partnering with product, architecture, AI, business, and technology leaders - Helping the team move quickly while maintaining quality, security, reliability, and maintainability - Occasionally contributing hands-on to implementation, debugging, automation, technical spikes, or code reviews when the situation calls for it What We’re Looking For (ideal candidate): - Has a strong software engineering background - Understands how modern software teams build, test, deploy, and operate production systems - Can coach software engineers, SDETs, DevOps engineers, and support engineers - Stays technically engaged with the team’s codebase, architecture, development workflow, and operational tooling - Knows when to guide, when to delegate, and when to contribute hands-on to help the team move forward - Knows how to create clarity in ambiguous environments - Can translate business and platform goals into team execution - Has strong instincts around quality, automation, observability, reliability, and supportability - Is comfortable working in a fast-moving AI environment - Can partner well with product owners, architects, data scientists, business stakeholders, and senior leaders - Wants to grow into broader engineering leadership responsibility over time This is a software engineering management role focused on building and growing the team that delivers and operates the Enterprise AI Platform. (maybe redundant) Required Qualifications: - 5+ years of professional software engineering or related technical experience. - 2+ years of technical leadership, team leadership, people leadership, or engineering management experience. - Experience leading, coaching, or mentoring software engineers or related technical team members. - Ability and willingness to stay technically engaged with the team’s codebase, architecture, development workflow, and operational tooling, including occasional hands-on contribution when needed. - Strong understanding of modern software engineering practices, including: Clean code, Source control, Unit testing, CI/CD, Design patterns, Refactoring, Maintainability, Production support - Experience working with software delivery teams that include roles such as: Software Engineers, SDETs, DevOps Engineers, Support Engineers, Quality Engineers - Experience supporting production software systems, including troubleshooting, incident response, root-cause analysis, or operational improvement. - Strong understanding of Agile delivery practices and modern engineering team workflows. - Ability to develop associates through coaching, feedback, goal setting, performance conversations, and career development planning. - Ability to create a high-performance team environment built on ownership, accountability, trust, and continuous improvement. - Strong communication skills with technical and non-technical audiences. - Strong problem-solving, prioritization, and decision-making skills. - Ability to partner with product, architecture, operations, support, and business teams to drive successful outcomes. - Experience participating in hiring, interviewing, candidate evaluation, or team growth activities. - Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, a related technical field, or equivalent practical experience. Preferred Qualifications (helpful but not required): - Experience with one or more of the following is helpful, but not required: - Managing or leading teams that build enterprise platforms, internal developer platforms, AI platforms, or shared services - Experience with AI-enabled applications, LLM-powered systems, RAG, chatbots, agent workflows, or AI-assisted engineering practices - Familiarity with Azure, Azure AI Foundry, Azure DevOps, or related Microsoft cloud and engineering tools - Experience with engineering teams using AI-powered development tools such as Cursor, Claude Code, or similar platforms - Experience leading teams that use automated testing, SDET practices, Playwright, Python-based test automation, or end-to-end testing - Experience with DevOps practices, CI/CD pipelines, release automation, infrastructure automation, or cloud operations - Experience with observability tools such as New Relic, Langfuse, OpenTelemetry, Azure Log Analytics, or similar platforms - Experience managing geographically distributed teams - Experience improving production support models, incident management, operational readiness, or service reliability - Experience working with enterprise systems such as Salesforce, internal platforms, APIs, workflow systems, or service-oriented architectures - Experience leading teams through ambiguity, rapid change, or emerging technology adoption - Experience building succession plans, development plans, hiring strategies, or team capability roadmaps - Interest in continuing to grow leadership responsibility What Success Looks Like (you will be successful if you): - Build a team that delivers high-quality software consistently. - Develop engineers, SDETs, DevOps engineers, and support engineers into stronger technical contributors. - Create a culture of ownership, accountability, speed, and quality. - Stay technically close enough to guide decisions, unblock the team, and occasionally contribute hands-on without becoming a bottleneck or displacing team ownership. - Help the team use AI-assisted development tools without lowering engineering standards. - Improve how the team builds, tests, deploys, monitors, and supports software. - Partner effectively with product owners, architects, data scientists, business stakeholders, and senior leaders. - Create clarity when priorities are ambiguous or changing. - Raise the quality of engineering practices across the team. - Identify performance gaps early and address them directly and constructively. - Hire strong talent and help retain high-performing associates. - Help the team connect day-to-day execution to broader Enterprise AI Platform goals. - Grow your own leadership scope, judgment, and organizational influence over time. Pay: The national average salary range for this role is $170-220k in base pay, exclusive of any bonuses and benefits. This base salary range represents the low and high end of the salary range for this position. Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment. We do not anticipate that candidates hired will begin at the top of the range however, from time to time, it may occur on a case-by-case basis. Benefits: Other rewards and benefits may include: 401(k) match, Medical, Dental, Vision, Paid-Time-Off, etc. For more information, please visit careers.ascensus.com/#Benefits. (We may keep the list but remove the link? The instruction: remove application instructions. The link to benefits might be considered application instruction? It's more info; but we can keep