Director, Sales Engineering

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives.

About the role

We are seeking a highly skilled and results-oriented Director, Sales Engineering to support InvoiceCloud’s Sales organization. This role plays a critical part in accelerating revenue growth by serving as a technical leader throughout the sales cycle, by helping prospective customers understand the value of InvoiceCloud’s platform and solutions. The ideal candidate combines deep technical expertise, consultative selling skills, strong business acumen, and people leadership to partner with Sales, Product, Engineering, Customer Success, and prospective clients. This leader will guide complex technical sales engagements, influence strategic opportunities, develop Sales Engineering talent, and drive scalable sales enablement and operating practices.

Responsibilities

• Lead technical discovery across strategic and complex sales opportunities, ensuring the team understands prospective customers’ business objectives, operational challenges, integration requirements, and success criteria.
• Guide the design and delivery of compelling solution demonstrations, presentations, workshops, and technical proposals that clearly articulate InvoiceCloud’s value proposition and strengthen deal outcomes.
• Partner with Account Executives and Sales leadership to mature our selling motion at all segments, advance complex opportunities, address technical objections, and drive successful deal outcomes.
• Develop and guide executive-level business and technical recommendations that align customer requirements with InvoiceCloud capabilities and strategic objectives.
• Establish and scale reusable solution assets, demo environments, technical documentation, response libraries, and best practices that improve Sales Engineering effectiveness and consistency.
• Partner with Product, Engineering, Customer Success, and Sales teams to streamline technical evaluation processes and improve customer engagement experiences.
• Analyze recurring customer requirements and market trends to identify opportunities for process improvements, product enhancements, and scalable solution approaches.
• Lead responsible adoption of AI-enabled productivity and Sales Engineering tools to improve technical content development, solution preparation, and sales-cycle efficiency while maintaining appropriate validation and governance standards.
• Provide leadership and accountability for strategic and complex technical sales