Director, Recruitment Delivery

About the role

ICON's People & Places organization finds, grows, and supports the talent behind ICON's robotics, software, construction, corporate, and government teams. The Director of Recruitment Delivery leads ICON's centralized recruiting Center of Excellence, the execution engine behind our embedded Talent Acquisition Partners.

Operating Model

The TA Partner is the search lead: they map the market, set the sourcing strategy, and manage stakeholders for their business unit. The Recruiting COE staffs recruiters and sourcers onto that Partner's search in order to execute it, running the core recruiting skillset against the strategy the Partner sets.

Responsibilities

• Build, scale, and flex a blended pool of contract and permanent recruiters and sourcers, and staff them onto TA Partner–led searches based on demand and priority.
• Allocate recruiter/sourcer capacity across business units in partnership with the TA Partners, who direct each search's sourcing strategy.
• Own the make-vs-buy decision on recruiting labor; manage agency/contract/RPO partnerships and the contingent recruiting budget.
• Set delivery SLAs and hold the team accountable to them.
• Own recruiter and sourcer training, onboarding, certification, and ongoing capability development.
• Standardize the execution playbook — intake response, screening, and req workflow — so delivery is consistent regardless of who staffs a search.
• Define the standard search plan that starts every search: a target company map, the outreach content and cadence, and the tools to be used.
• Own the centralized recruiting platform and tooling — LinkedIn Recruiter, ATS, CRM, sourcing and AI tools — including selection, licensing, adoption, governance, and ROI.
• Own the core recruiting skillset the COE executes on: sourcing technique, outreach, screening, and pipeline management.
• Define recruiting data hygiene, reporting, and the metrics that measure funnel health, time-to-fill, quality-of-hire, cost-per-hire, and conversion.
• Own the core candidate and applicant experience end to end: communication standards, interview logistics, and process compliance.
• Build, lead, coach, and develop the recruiting team; build a performance and service culture geared to staffing searches well and fast.
• Advise People leadership on hiring capacity, forecasting, and recruiting investment.

Qualifications

• 10+ years in talent acquisition/recruiting, including 5+ years leading recruiting teams (managing managers or team leads), or equivalent leadership of research, search operations, or delivery functions within retained or executive search.
• Proven experience building and scaling a recruiting function or COE, including blended contract/perm delivery and a staffing/deployment model.
• Deep, hands-on fluency with LinkedIn Recruiter, ATS/CRM, and modern sourcing and AI tools; strong recruiting analytics and process design.
• Track record of owning a recruiting budget and vendor/agency relationships.
• Experience recruiting across technical, operations, and skilled-trade populations in a high-growth environment.

Preferred Skills and Experience

• Experience in hardware, manufacturing, construction, robotics, or deep-tech scaling environments.
• Background standing up recruiting operations, enablement, or shared-services/COE teams.