Director, Quality (Clinical Laboratory)
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, equal opportunity, unsolicited resumes, etc. Also remove duplicated lines.
We need to preserve all substantive information.
Let's extract substantive content:
Job Description paragraph: "The Director, Quality is directly responsible for coordinating and directing all functions of Quality Assurance and the CA CLS Limited License Training Program. This position assumes responsibility for ensuring that all technical and business requirements for laboratory testing are in place and maintained through the Quality Management System. The Director, Quality sits as a member of the Business Unit's Leadership Team and is responsible for participating in all associated communications, planning and coordination activities and works closely with Managing Director-Operations/Business/Staffing."
That's prose.
Responsibilities: list items (many). Let's list them as bullet points.
Responsibilities list:
- Ensure compliance with federal and state laws and regulations concerning laboratory testing procedures and results.
- Oversee and manage operations for Quality Assurance, the Quality Improvement System, State Licensure, and the CA CLS Limited License Training Program.
- Manage the Quality Improvement System, which includes Root Cause Analysis, Corrective and Preventative Action (CAPA) and Annual Quality Improvement Plans.
- Direct internal and external audits related to ISO, CAP, State Laboratory Agencies and Clinical Trials.
- Ensure quality of new test validations, including Laboratory Developed Tests
- Responsible for preparedness, the audit process, and follow-up activities.
- Ensure an effective program of Document Control is in place.
- Coordinate and approve development of scorecard metrics and goals for Business Unit.
- Prepare and maintain Management Review document
- Coordinate corporate quality and Customer directives with local procedures.
- Assure accurate and timely response to Customer Feedback and demonstrate continuous improvement to Customer Satisfaction Survey Scores.
- Ensure Training and competency requirements are defined and achieved at the Business Unit.
- Responsible for Business Unit's compliance with Clinical Trials Service Level Agreement.
- Identify and relate the quality control, quality management requirements of Quest Diagnostics Inc. and the State, Federal and other agencies to department directors, managers, and supervisors to ensure that these requirements are implemented and auditd for compliance.
- Advise the appropriate supervisor, managers, or technical director, if and when requirements are not met. Inform the Medical Director of such deviations.
- Advise the Medical Director regarding the quality status of the laboratory on a regularly scheduled basis.
- Manage off-site and in-house inspections, as required.
- Assemble and maintain procedures of Quality Assurance Department.
- Responsible for the selection, retention, training, evaluation and counseling of the Quality Assurance staff.
- Perform other related duties are requested by the Medical Director, and/or Managing Director.
Note: Some grammar issues but we keep as is.
Qualifications: list:
- Required Work Experience: 10+ years in a Clinical Laboratory setting.
- 5+ years of demonstrated leadership and management responsibilities.
- 3+ years of experience in a Regulatory Environment or demonstrated knowledge in state and federal regulatory requirements.
- Knowledge: Demonstrated knowledge in state and federal regulatory requirements. (maybe duplicate)
- Education: Bachelor’s Degree (Required); Master’s Degree or PhD in Life Sciences or MBA highly desirable. (Preferred)
But we have separate Skills section.
Skills list:
- Demonstrated skills and training in Quality Improvement.
- Excellent communication skills, verbal and written.
- Ability to work without direct supervision.
- Demonstrated ability to collaborate effectively across teams and functions.
People Leader Responsibility: "Responsible for the selection, retention, training, evaluation and counseling of the Quality Assurance staff. 4 Direct reports and 3 Indirect Reports" This seems like part of responsibilities but we can include under Responsibilities or maybe as separate? The instruction: Use headings for sections only if posting has real specific content. People Leader Responsibility is a subsection but we could incorporate into Responsibilities. Probably better to keep under Responsibilities as it's part of duties.
About The Team: prose: "Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume."
But this is partly boilerplate (EEO etc). The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Equal Opportunity Employer:" line is boilerplate; also the unsolicited resumes part maybe considered boilerplate? It's a statement about agency resumes; could be considered boilerplate but it's specific to the company's policy. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The unsolicited resumes part is not exactly EEO but could be considered a legal statement. Safer to remove that entire "About The Team" paragraph? However, the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About The Team" includes mention of honoring service members and encouraging veterans to apply - that's substantive (veterans encouragement). The rest about unsolicited resumes is maybe boilerplate but could be considered part of company policy. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is not EEO but it's about agency resumes. Might be considered boilerplate but not explicitly listed. I'd keep the veterans encouragement line and drop the rest? But we must not invent or summarize away detail; we could keep the whole paragraph but maybe it's considered boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The unsolicited resumes part is legal? It's a legal statement about agency fees. Could be considered legal boilerplate. Safer to remove it. Keep the veterans encouragement line as substantive.
Thus About The Team: "Quest Diagnostics honors our service members and encourages veterans to apply."
Now we need sections: About the role (maybe the Job Description paragraph). Responsibilities (list). Qualifications (list). Skills (list). About The Team (maybe as "About the Team" heading). The heading list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. There's no "About the Team" but we could use "About the role" for the initial description. The "About The Team" could be placed under "About the role" or maybe we create a separate section but not in allowed headings. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should prefer those headings. It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings. So we should not create a heading like "About the Team". Instead we could incorporate that prose into "About the role" section.
Thus we have sections:
- About the role: combine the Job Description paragraph and the veterans encouragement sentence.
- Responsibilities: list.
- Qualifications: list (including required work experience, leadership years, regulatory experience, knowledge, education).
- Skills: list.
We should not include Requirements heading separately if we already have Qualifications covering requirements. But the instruction list includes Requirements as a possible heading. We could split Qualifications into Requirements (experience) and Qualifications (education). However we have both "Required Work Experience" and "Education". Could treat "Requirements" as experience and leadership etc, and "Qualifications" as education. But the posting lumps them under Qualifications. To be safe, we can have a single "Qualifications" section containing all. Or we could have both "Requirements" and "Qualifications". The instruction says prefer a few substantive sections over many thin ones. So better to have fewer sections: maybe About the role, Responsibilities, Qualifications (which includes experience, skills, education). But they also want Skills separate heading as example. So we could have About the role, Responsibilities, Requirements (experience/leadership/regulatory), Qualifications (education), Skills. That's four sections plus About the role = 5 sections. That's okay.
Let's decide:
- About the role: prose (job description + veterans encouragement).
- Responsibilities: list of duties.
- Requirements: list of required work experience, leadership years, regulatory experience, knowledge (maybe duplicate). We'll include: 10+ years in a Clinical Laboratory setting; 5+ years of demonstrated leadership and management responsibilities; 3+ years of experience in a Regulatory Environment or demonstrated knowledge in state and federal regulatory requirements; Demonstrated knowledge in state and federal regulatory requirements (maybe we can keep but it's duplicate; we could keep once). We'll keep unique.
- Qualifications: Education: Bachelor’s Degree (Required); Master’s Degree or PhD in Life Sciences or MBA highly desirable. (Preferred)
- Skills: list of skills.
We should not include People Leader Responsibility separately; it's already in Responsibilities.
Now format:
About the role
The Director, Quality is directly responsible for coordinating and directing all functions of Quality Assurance and the CA CLS Limited License Training Program. This position assumes responsibility for ensuring that all technical and business requirements for laboratory testing are in place and maintained through the Quality Management System. The Director, Quality sits as a member of the Business Unit's Leadership Team and is responsible for participating in all associated communications, planning and coordination activities and works closely with Managing Director-Operations/Business/Staffing. Quest Diagnostics honors our service members and encourages veterans to apply.
Responsibilities
- Ensure compliance with federal and state laws and regulations concerning laboratory testing procedures and results.
- Oversee and manage operations for Quality Assurance, the Quality Improvement System, State Licensure, and the CA CLS Limited License Training Program.
- Manage the Quality Improvement System, which includes Root Cause Analysis, Corrective and Preventative Action (CAPA) and Annual Quality Improvement Plans.
- Direct internal and external audits related to ISO, CAP, State Laboratory Agencies and Clinical Trials.
- Ensure quality of new test validations, including Laboratory Developed Tests
- Responsible for preparedness, the audit process, and follow-up activities.
- Ensure an effective program of Document Control is in place.
- Coordinate and approve development of scorecard metrics and goals for Business Unit.
- Prepare and maintain Management Review document
- Coordinate corporate quality and Customer directives with local procedures.
- Assure accurate and timely response to Customer Feedback and demonstrate continuous improvement to Customer Satisfaction Survey Scores.
- Ensure Training and competency requirements are defined and achieved at the Business Unit.
- Responsible for Business Unit's compliance with Clinical Trials Service Level Agreement.
- Identify and relate the quality control, quality management requirements of Quest Diagnostics Inc. and the State, Federal and other agencies to department directors, managers, and supervisors to ensure that these requirements are implemented and auditd for compliance.
- Advise the appropriate supervisor, managers, or technical director, if and when requirements are not met. Inform the Medical Director of such deviations.
- Advise the Medical Director regarding the quality status of the laboratory on a regularly scheduled basis.
for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, equal opportunity, unsolicited resumes, etc. Also remove duplicated lines. We need to preserve all substantive information. Let's extract substantive content: Job Description paragraph: "The Director, Quality is directly responsible for coordinating and directing all functions of Quality Assurance and the CA CLS Limited License Training Program. This position assumes responsibility for ensuring that all technical and business requirements for laboratory testing are in place and maintained through the Quality Management System. The Director, Quality sits as a member of the Business Unit's Leadership Team and is responsible for participating in all associated communications, planning and coordination activities and works closely with Managing Director-Operations/Business/Staffing." That's prose. Responsibilities: list items (many). Let's list them as bullet points. Responsibilities list: - Ensure compliance with federal and state laws and regulations concerning laboratory testing procedures and results. - Oversee and manage operations for Quality Assurance, the Quality Improvement System, State Licensure, and the CA CLS Limited License Training Program. - Manage the Quality Improvement System, which includes Root Cause Analysis, Corrective and Preventative Action (CAPA) and Annual Quality Improvement Plans. - Direct internal and external audits related to ISO, CAP, State Laboratory Agencies and Clinical Trials. - Ensure quality of new test validations, including Laboratory Developed Tests - Responsible for preparedness, the audit process, and follow-up activities. - Ensure an effective program of Document Control is in place. - Coordinate and approve development of scorecard metrics and goals for Business Unit. - Prepare and maintain Management Review document - Coordinate corporate quality and Customer directives with local procedures. - Assure accurate and timely response to Customer Feedback and demonstrate continuous improvement to Customer Satisfaction Survey Scores. - Ensure Training and competency requirements are defined and achieved at the Business Unit. - Responsible for Business Unit's compliance with Clinical Trials Service Level Agreement. - Identify and relate the quality control, quality management requirements of Quest Diagnostics Inc. and the State, Federal and other agencies to department directors, managers, and supervisors to ensure that these requirements are implemented and auditd for compliance. - Advise the appropriate supervisor, managers, or technical director, if and when requirements are not met. Inform the Medical Director of such deviations. - Advise the Medical Director regarding the quality status of the laboratory on a regularly scheduled basis. - Manage off-site and in-house inspections, as required. - Assemble and maintain procedures of Quality Assurance Department. - Responsible for the selection, retention, training, evaluation and counseling of the Quality Assurance staff. - Perform other related duties are requested by the Medical Director, and/or Managing Director. Note: Some grammar issues but we keep as is. Qualifications: list: - Required Work Experience: 10+ years in a Clinical Laboratory setting. - 5+ years of demonstrated leadership and management responsibilities. - 3+ years of experience in a Regulatory Environment or demonstrated knowledge in state and federal regulatory requirements. - Knowledge: Demonstrated knowledge in state and federal regulatory requirements. (maybe duplicate) - Education: Bachelor’s Degree (Required); Master’s Degree or PhD in Life Sciences or MBA highly desirable. (Preferred) But we have separate Skills section. Skills list: - Demonstrated skills and training in Quality Improvement. - Excellent communication skills, verbal and written. - Ability to work without direct supervision. - Demonstrated ability to collaborate effectively across teams and functions. People Leader Responsibility: "Responsible for the selection, retention, training, evaluation and counseling of the Quality Assurance staff. 4 Direct reports and 3 Indirect Reports" This seems like part of responsibilities but we can include under Responsibilities or maybe as separate? The instruction: Use headings for sections only if posting has real specific content. People Leader Responsibility is a subsection but we could incorporate into Responsibilities. Probably better to keep under Responsibilities as it's part of duties. About The Team: prose: "Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume." But this is partly boilerplate (EEO etc). The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Equal Opportunity Employer:" line is boilerplate; also the unsolicited resumes part maybe considered boilerplate? It's a statement about agency resumes; could be considered boilerplate but it's specific to the company's policy. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. The unsolicited resumes part is not exactly EEO but could be considered a legal statement. Safer to remove that entire "About The Team" paragraph? However, the instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "About The Team" includes mention of honoring service members and encouraging veterans to apply - that's substantive (veterans encouragement). The rest about unsolicited resumes is maybe boilerplate but could be considered part of company policy. The instruction says remove EEO/equal-opportunity/scam-warning boilerplate. This is not EEO but it's about agency resumes. Might be considered boilerplate but not explicitly listed. I'd keep the veterans encouragement line and drop the rest? But we must not invent or summarize away detail; we could keep the whole paragraph but maybe it's considered boilerplate. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The unsolicited resumes part is legal? It's a legal statement about agency fees. Could be considered legal boilerplate. Safer to remove it. Keep the veterans encouragement line as substantive. Thus About The Team: "Quest Diagnostics honors our service members and encourages veterans to apply." Now we need sections: About the role (maybe the Job Description paragraph). Responsibilities (list). Qualifications (list). Skills (list). About The Team (maybe as "About the Team" heading). The heading list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. There's no "About the Team" but we could use "About the role" for the initial description. The "About The Team" could be placed under "About the role" or maybe we create a separate section but not in allowed headings. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, but we should prefer those headings. It says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings. So we should not create a heading like "About the Team". Instead we could incorporate that prose into "About the role" section.
Thus we have sections:
- About the role: combine the Job Description paragraph and the veterans encouragement sentence.
- Responsibilities: list.
- Qualifications: list (including required work experience, leadership years, regulatory experience, knowledge, education).
- Skills: list.
We should not include Requirements heading separately if we already have Qualifications covering requirements. But the instruction list includes Requirements as a possible heading. We could split Qualifications into Requirements (experience) and Qualifications (education). However we have both "Required Work Experience" and "Education". Could treat "Requirements" as experience and leadership etc, and "Qualifications" as education. But the posting lumps them under Qualifications. To be safe, we can have a single "Qualifications" section containing all. Or we could have both "Requirements" and "Qualifications". The instruction says prefer a few substantive sections over many thin ones. So better to have fewer sections: maybe About the role, Responsibilities, Qualifications (which includes experience, skills, education). But they also want Skills separate heading as example. So we could have About the role, Responsibilities, Requirements (experience/leadership/regulatory), Qualifications (education), Skills. That's four sections plus About the role = 5 sections. That's okay.
Let's decide:
- About the role: prose (job description + veterans encouragement).
- Responsibilities: list of duties.
- Requirements: list of required work experience, leadership years, regulatory experience, knowledge (maybe duplicate). We'll include: 10+ years in a Clinical Laboratory setting; 5+ years of demonstrated leadership and management responsibilities; 3+ years of experience in a Regulatory Environment or demonstrated knowledge in state and federal regulatory requirements; Demonstrated knowledge in state and federal regulatory requirements (maybe we can keep but it's duplicate; we could keep once). We'll keep unique.
- Qualifications: Education: Bachelor’s Degree (Required); Master’s Degree or PhD in Life Sciences or MBA highly desirable. (Preferred)
- Skills: list of skills.
We should not include People Leader Responsibility separately; it's already in Responsibilities.
Now format:
About the role
About the role
The Director, Quality is directly responsible for coordinating and directing all functions of Quality Assurance and the CA CLS Limited License Training Program. This position assumes responsibility for ensuring that all technical and business requirements for laboratory testing are in place and maintained through the Quality Management System. The Director, Quality sits as a member of the Business Unit's Leadership Team and is responsible for participating in all associated communications, planning and coordination activities and works closely with Managing Director-Operations/Business/Staffing. Quest Diagnostics honors our service members and encourages veterans to apply.
Responsibilities
- Ensure compliance with federal and state laws and regulations concerning laboratory testing procedures and results.
- Oversee and manage operations for Quality Assurance, the Quality Improvement System, State Licensure, and the CA CLS Limited License Training Program.
- Manage the Quality Improvement System, which includes Root Cause Analysis, Corrective and Preventative Action (CAPA) and Annual Quality Improvement Plans.
- Direct internal and external audits related to ISO, CAP, State Laboratory Agencies and Clinical Trials.
- Ensure quality of new test validations, including Laboratory Developed Tests
- Responsible for preparedness, the audit process, and follow-up activities.
- Ensure an effective program of Document Control is in place.
- Coordinate and approve development of scorecard metrics and goals for Business Unit.
- Prepare and maintain Management Review document
- Coordinate corporate quality and Customer directives with local procedures.
- Assure accurate and timely response to Customer Feedback and demonstrate continuous improvement to Customer Satisfaction Survey Scores.
- Ensure Training and competency requirements are defined and achieved at the Business Unit.
- Responsible for Business Unit's compliance with Clinical Trials Service Level Agreement.
- Identify and relate the quality control, quality management requirements of Quest Diagnostics Inc. and the State, Federal and other agencies to department directors, managers, and supervisors to ensure that these requirements are implemented and auditd for compliance.
- Advise the appropriate supervisor, managers, or technical director, if and when requirements are not met. Inform the Medical Director of such deviations.
- Advise the Medical Director regarding the quality status of the laboratory on a regularly scheduled basis.