Director, Quality Center of Expertise – Design Quality

About the role

The Director, Quality Center of Expertise – Design Quality role is responsible for advancing Design Quality excellence across Medtronic. This includes shaping strategy, establishing standards, and ensuring consistent execution across a broad global product portfolio.

Responsibilities

• Develop and execute the enterprise Design Quality strategy, standards, governance model, and service priorities in partnership with Operating Units, Regions, and Core Quality Services.
• Establish and uphold strategically important Design Quality standards that enable consistent execution, regulatory readiness, and effective quality outcomes across Medtronic’s global product portfolio.
• Own enterprise Design Quality process health, KPI visibility, and performance management mechanisms to identify trends, elevate risks, and drive timely action.
• Create and lead real-time critical process governance for high-priority product development programs, including expert consultation, issue escalation, and cross-functional alignment.
• Serve as a trusted enterprise partner to Operating Units by providing expert coaching, tools, shared services, and practical support that strengthen Design Quality execution.
• Develop and deploy common Medtronic Design Quality practices across a broad product portfolio, including implantable devices, software, combination products, and other complex technologies.
• Partner with Productivity, Operations, and Quality Systems leaders on large-scale initiatives that improve product development, manufacturing performance, and enterprise quality effectiveness.
• Lead Design Quality shared services and tracking processes to ensure accountability, transparency, and measurable performance for critical Quality System activities.
• Build enterprise Design Quality capability by developing talent, strengthening technical rigor, and creating learning and development pathways for direct-line quality team members.
• Cultivate an ethical, inclusive, and continuous-improvement culture grounded in integrity, accountability, respect for people, and open communication.
• Influence decisions with potential enterprise-wide impact, including matters involving product safety, regulatory compliance, legal exposure, Medtronic brand reputation, or business performance.
• Drive Design Quality Excellence across Operating Units by aligning OU practices to enterprise standards while enabling practical, risk-based execution in local business contexts.

Requirements

• Bachelor’s Degree required and 10 years of relevant enterprise scale experience leading, developing and motivating large and diverse teams to service a broad population of stakeholders, OR Advanced degree with a minimum of 8 years of relevant enterprise scale experience leading, developing and motivating large and diverse teams to service a broad population of stakeholders.
• Minimum of 7+ years of managerial experience leading teams.
• Nice to Have: Knowledge of ISO 13485, EU MDR, GMP, and FDA standards and QMSR, Operating Unit experience with product(s) having been a contributing member of core team during product development, Influential communication and collaboration skills, Innovative thought-leader with matrix leadership experience, Continuous improvement, customer-focused mindset, Experience leading, developing, and motivating large teams, Strong judgment and decision-making; risk-based decision-making, skilled problem-solving coach, Experienced prompt engineer, Green or Black Belt Certification.

Qualifications

To be considered for this role, please ensure the minimum requirements are evident on your resume.