Director QA/QC
About Willmeng
Arizona-based commercial general contractor Willmeng Construction has been committed to building excellence since 1977. The company is recognized for project excellence and company culture, including awards such as Contractor of the Year by AZRE Magazine, #1 General Contractor by Ranking Arizona, Best Workplace by Inc. Magazine, General Contractor of the Year by NAIOP, and Best Places to Work by Phoenix Business Journal. Willmeng’s strategic vision focuses on supporting prelease transactions, competitively bidding projects of all sizes, and fostering an "altruistic service" corporate culture by recruiting highly talented individuals of great character.
About the Role
As Director of QA/QC, you will lead and manage the development of a company-wide quality program that reflects industry-leading standards and prioritizes continuous improvement. This role requires broad expertise in construction quality management—particularly in building science—along with active involvement in industry organizations and leadership. You will build scalable QA/QC strategies across diverse market sectors, supporting the company’s ambitious growth and commitment to excellence.
Responsibilities
- Establish, document, and continuously improve a company-wide quality program that reflects industry-leading standards and drives continuous improvement across all market sectors.
- Lead and mentor a multi-disciplinary team of Quality Program Managers, Inspectors, and field staff across multiple regions, and lead quality training programs for Superintendents, Project Engineers, Project Managers, craftsmen, and trade partners.
- Coordinate preconstruction quality planning—including mock-ups, first-in-place inspections, and constructability reviews—ensuring quality expectations are clearly defined in contract documents and addressed early in design coordination meetings.
- Provide expert guidance on construction quality, including building envelope systems, moisture control, thermal performance, and fire/sound-rated assemblies.
- Conduct expert-level field investigations and root cause analysis to support internal reporting and dispute resolution; drive preventive and corrective action plans across all phases, from preconstruction through warranty.
- Develop and implement quality testing and evaluation processes, inspection protocols, and QC documentation standards, reviewing checklists, logs, and reports for accuracy and effectiveness.
- Oversee scheduled and random QC compliance inspections and the associated reporting structure across project teams.
- Build and maintain enterprise-wide quality KPIs and dashboards, reporting performance and non-conformance trends to executive leadership and, when required, regulatory agencies.
- Evaluate and implement Lean Construction and other quality methodologies to improve efficiency and effectiveness.
- Partner with preconstruction, safety, and commissioning teams to identify and mitigate quality risks early in project lifecycles.
- Contribute to industry education and internal best practices by authoring technical content and staying active in industry organizations.
- Support business development by contributing to project pursuit proposals and participating in client interviews as needed.
Requirements
- 10+ years of experience in the construction industry, with experience and/or training in a quality management role within a general contracting or construction management environment.
- Thorough working knowledge of construction means and methods, regulatory agency codes, and QA/QC processes.
- Familiarity with Lean Construction or other quality methodologies.
- Proficiency in construction management software platforms (e.g., Procore).
- Thorough knowledge of commercial construction, safety standards, and project management.
- Ability to work independently, take initiative, set priorities, and see projects through to completion.
Company Values
- Altruistic - Our foundation is built upon the authentic, selfless concern we share for the success and wellbeing of others.
- Fair 360 - We illuminate with kindness by seeking to understand before being understood and by caring more than may seem reasonable so we can achieve genuine success for all.
- Strategic - The blueprint that guides the creation of a genuine place of purpose expresses the clarity of our vision, the rigor of our thought, and the character of our word.
- Sincere - We present no facades, only genuine elevations of truth, trust, and wholehearted loyalty to the employees we mentor, the clients we serve, and the communities we call home.
- Nimble - Our structural integrity is ensured through the balance of resourcefulness, responsiveness, and adaptability and strengthened by being well-rounded in the market to serve at the highest levels.
Benefits
- Employee Stock Ownership Plan (100% employee ownership).
- Discretionary annual bonus.
- 401k with employer match.
- Employee medical, dental, and vision insurance 100% covered; options to add dependents at 50% coverage by Willmeng.
- Flexible Time Off Policy.
- 9 paid company holidays.
- 3 consecutive weeks of parental bonding leave, with an additional 3-5 weeks of disability leave for delivery recovery.
- Spacious break rooms with healthy meals & snacks provided at no additional cost.
- Team-building activities, including volunteer opportunities.