Director, QA Engineering

We are seeking a Director of Quality Engineering to lead our manual and automated software testing teams. This role will be responsible for developing our overall testing strategy, reducing software risk, and ensuring our testing efforts are producing meaningful results. Responsibilities include: Develop a deep understanding of our products, client workflows, and application architecture to ensure testing reflects how our software is actually usedDevelop testing strategies aligned with business impact and application riskEvaluate the effectiveness of manual and automated testingEstablish meaningful quality metrics and use them to identify areas for improvementMeasure and communicate release readiness and production qualityIntegrate reliable automated testing into CI/CDEnsure production defects are investigated and used to improve future testingDetermine the appropriate balance of manual, exploratory, and automated testingLead, mentor, and develop manual QA and automation team membersWork with Engineering and Product teams to identify risks and improve software qualityContinuously evaluate and improve the team's processes, capabilities, and results The Director is ultimately accountable for the effectiveness of our testing strategy, developing strong product knowledge throughout the team, and demonstrating that our quality efforts are reducing risk and improving our ability to release software reliably. Requirements 3+ years experience software QA or quality engineering experience, including leadership experienceExperience managing manual and automated testing teamsStrong understanding of risk-based testing and software quality strategyExperience developing and evaluating automated testing strategiesExperience integrating automated tests into CI/CDExperience establishing and using software quality metricsAbility to analyze production defects and identify weaknesses in testing strategyStrong technical, analytical, leadership, and communication skillsExperience working closely with Engineering, Product, and DevOps teamsExperience with enterprise SaaS, .NET, SQL Server, Cypress or similar automation frameworks, and organizations working toward continuous delivery is preferred Benefits We offer everything you'd expect from a successful and established software company. 401(k) retirement plan with employer matchEvery developer and designer has an SSD-enabled laptop, dual 24" LED monitors, Sit/Stand Desks, Herman-Miller chairsModern Technology - We stay up-to-date with the latest in our diverse technology stackCatered lunches on Wednesdays