Director Public Services

Qualifications and Experience

• Education: Master of Library and Information Science (MLIS) or comparable public administration master's degree with equivalent public-sector tenure.
• Experience: Minimum 5-7 years of progressively responsible public library management experience, with specific exposure to multi-site or county-wide logistical infrastructure. Extensive experience managing budgets and complex personnel issues in a large library system. Proven track record as an agent of positive change and strategic execution.

Benefits & Salary

• Medical, dental, vision, basic life, AD&D, long term disability insurance plans, health reimbursement arrangement (HRA), and employee assistance program.
• 13 paid holidays throughout the calendar year.
• 15 days of vacation leave over the course of the first year, 13 days of sick leave, and 1 personal day each year.
• Participation in the Washington State Public Employees Retirement System (PERS).

Essential Functions

• Demonstrates excellence in core competencies centered on values: Curiosity, Equity, Service, Strategic Planning and Operations, Leadership & Organization Development, Financial and Resource Management, Policy Administration and Safety, and Community and Stakeholder Engagement.
• Strategically develops and manages short and long-term planning efforts.
• Manages assigned budgets, evaluates service levels, performance metrics, and operational outcomes, and recommends and implements policies, procedures, and operational standards.
• Interprets, communicates, and implements library policies and administrative procedures, ensures compliance with applicable regulations and organizational standards, and oversees safety and security practices for public-facing operations.
• Supports the development and implementation of programs and services that respond to evolving community needs and promotes service standards fostering welcoming, inclusive, and engaging patron experiences.

Knowledge, Skills and Abilities

• Ability to maintain regular and reliable attendance.
• Knowledge of principles and practices of management and ability to develop and maintain effective working relationships with library staff, the Library Board, library users, Library Friends, library foundation, building owners, community groups, media representatives, vendors, and consultants.
• Knowledge of library financing, fundraising, budgeting, and budget management.
• Knowledge of and experience successfully managing and leading projects.
• Knowledge of and the ability to apply the principles and practices of supervision, including the ability to select, develop, and motivate staff and create a positive team environment.
• Knowledge of integrated library systems.
• Ability to navigate ambiguity and competing priorities effectively.
• Ability to identify and address current and future patron and library needs.
• Ability to communicate confidently and effectively verbally and in writing with a diverse patron base and staff, using diplomacy where necessary.
• Ability to write and edit a variety of written materials for internal and external publication.
• Ability to collaborate across division lines, as well as be an effective advocate for public services issues.
• Ability to be a decisive and consistent decision maker.
• Skilled in utilizing thoughtful analysis, sound judgement, and data-informed decision-making when making such decisions.
• Ability to be an effective, active listener.
• Ability to effectively demonstrate professional level public speaking and presentation skills before staff special interest groups, funding sources, the news media, and others.
• Ability to operate standard office equipment, perform required data entry proficiently, and utilize computer software and specialized programs.

Physical Requirements

• Work is carried out within a generally accessible, safe, indoor environment with frequent staff and public interactions.
• This position involves light physical demands in an office environment with significant computer and telephone use.
• The incumbent must be able to work in a shared team area.

Library Expectations

• Excellent customer service for patrons and co-workers.
• Knowledge and support of Kitsap Regional Library's principles of intellectual freedom.
• Knowledge and support of Kitsap Regional Library's policies and procedures.
• Ability to work effectively within a team.
• Ability to adapt to rapidly changing information, technology, work procedures, and library services.
• Ability to maintain confidentiality in dealing with patron and/or employee records.

Schedule

• This is a full-time position scheduled for 40 hours per week.
• The schedule is typical Monday through Friday office hours but may include weekends and evenings as needed.
• Schedules are subject to change to meet the needs of the library.

Application Instructions

• To apply for this position and future positions, please visit our website at KRL.org and select "Careers" located at the bottom of the page.
• This position is open to all and will remain open until filled.