Director, Prosthetics and Orthotics

The Director, Prosthetics And Orthotics Develops and executes the strategic vision, operational priorities, and long-term business plan for Prosthetics and Orthotics, aligning departmental objectives with organizational initiatives.Establishes, monitors, and reports key performance indicators related to clinical quality, patient experience, operational efficiency, employee engagement, access, growth, productivity, and financial performance, implementing corrective actions as needed.Leads program development, service expansion, business planning and process improvement initiatives that improve patient outcomes, enhance operational performance standards, and support organizational growth.Identifies and evaluates new business opportunities, strategic partnerships, emerging technologies, and innovative care delivery models to strengthen Prosthetics and Orthotics services.Recruits, coaches, develops, and retains high-performing leaders and staff while fostering a culture of accountability, continuous learning, engagement, inclusion, and professional development. Promotes education and professional development through interdisciplinary training, mentorship, clinical education, and continuing education initiatives.Manages department operating and capital projects budgets, monitoring revenue and expenditures and reports on variances.Partners with Market Development, physician leadership, and external referral sources to expand referral relationships, strengthen market presence, and support strategic growth initiatives. staff to integrate Prosthetics and Orthotics services into market development activities.Identifies and evaluates new business opportunities, strategic partnerships, emerging technologies, and innovative care delivery models to strengthen Prosthetics and Orthotics services.Oversees fabrication operations to optimize quality, capacity planning, workflow, turnaround time, and resource utilization.Manages administrative and financial clearance operations, monitoring changing reimbursement policies to ensure coverage of prosthetic and orthotic devices for patients. Advocates a scientific approach to patient care delivery by maintaining relationships with academic institutions and professional organizations, and supporting opportunities for researchers and clinicians to collaborate on the implementation of SRAlab's Vision.Ensures compliance with accreditation, regulatory, safety, quality, infection prevention, and risk management standards applicable to Prosthetics and Orthotics operations.Represents Prosthetics and Orthotics on organizational committees, interdisciplinary leadership teams, and external professional organizations.Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships Reports to the Vice President, Outpatient DayRehab Operations Knowledge, Skills & Abilities Required Bachelor’s degree required, Master’s degree in Healthcare Administration, Business Administration, Rehabilitation Services, or related field preferred.Current certification by the American Board for Orthotics, Prosthetics and Pedorthics (ABC) or equivalent certification required.Minimum of 9 years progressively responsible related clinical/business work experience in an appropriate specialty area including supervisory or managerial experience with demonstrated ability to organize, develop and effectively manage a clinical business unit.Quantitative and analytical ability required to evaluate organizational and financial performance, to develop marketing strategy and forecast staffing needs.Interpersonal skills necessary to provide effective leadership and communicate effectively with patients, patient families, referring parties, managed care organizations and payors, and other SRAlab system-wide staff.Demonstrated experience leading organizational change, managing complex projects, and implementing strategic initiatives.Strong knowledge of healthcare reimbursement, regulatory requirements, accreditation standards, and compliance related to Prosthetics and Orthotics.Demonstrated ability to analyze operational, financial, and quality data to support strategic decision-making.Proven ability to build collaborative relationships with physicians, therapists, researchers, executives, external partners, and community stakeholders. Working Conditions Normal office environment and Prosthetics & Orthotics fabrication lab with some exposure to dust and/or extreme temperature. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.