Director, Project Management

About the Role

The Director, Project Management oversees the Project Management team and the planning, implementation, and tracking of our Med-Metrix Suite of Products and Services.

Responsibilities

• Work with a cross-functional team comprised of MMX teammates and client stakeholders to plan, coordinate, implement, and finalize projects according to specifications and deadlines while keeping the project within budget.
• Collaborate with MMX sales, data, operations, and technical stakeholders to define project objectives, create schedules, and oversee quality control throughout the project.
• Attain resources, manage the MMX team, clients, and any third-party contractors or consultants to deliver projects according to plan.
• Identify, assess, and minimize project risks until successful project completion.
• Collaborate with senior management to define the scope of the project.
• Create detailed project plans identifying and sequencing activities needed to successfully complete the project.
• Determine the resources required to complete the project.
• Develop a schedule for project completion that effectively allocates resources to activities.
• Review the project schedule with senior management and affected staff; revise as required.
• Determine objectives and measures for evaluating project completion.
• Manage project staff (internal and external) according to established policies and practices.
• Ensure all project personnel receive appropriate orientation to the organization and the project.
• Execute the project according to the project plan.
• Develop forms and records to document project activities.
• Set up files to ensure all project information is appropriately documented and secured.
• Monitor project progress and make adjustments as necessary to ensure successful completion.
• Establish a communication schedule to update stakeholders on project progress.
• Review the quality of work completed with the project team regularly to ensure it meets project standards.
• Write reports on the project for management and communicate with clients and internal stakeholders.
• Monitor all budgeted project expenditures and ensure financial records are up to date (e.g., Clicktime).
• Ensure project deliverables are on time, within budget, and at the required level of quality.
• Evaluate project outcomes as established during the planning phase.
• Escalate outstanding items and identified risks in a timely manner to internal and external stakeholders.
• Ensure remote client access is disabled for terminated or transferred employees when applicable.
• Understand and comply with Information Security and HIPAA policies and procedures at all times; ensure direct reports are trained and compliant.
• Use, protect, and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards and enforce such for all direct reports.
• Limit viewing of PHI to the absolute minimum necessary to perform assigned duties.
• Report any security or HIPAA violations or concerns for your team to the HIPAA Officers in a timely fashion.

Qualifications

• Bachelor’s Degree, preferred.
• PMP certification is preferred.
• Ability to speak, listen, and write clearly and thoroughly using appropriate communication tools and techniques.
• Ability to develop new and unique ways to improve organizational operations and create new opportunities.
• Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Positively influence others to achieve results in the best interest of the organization.
• Assess situations to determine importance, urgency, and risks, and make clear, timely decisions.
• Set priorities, develop work schedules, monitor progress, and track details/data/information/activities.
• Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate processes and results.
• Experience with classroom-based software training, preferred.
• Proficiency with MS Office.
• Strong communication skills, both oral and written.
• Ability to lead cross-functional internal and external calls with confidence.
• Independent and self-motivated.
• Energetic with a strong desire to learn.

Working Conditions

• Willingness to work a flexible schedule and occasional overtime when needed.
• Travel to client sites will be required.

Physical Demands

• Occasionally required to move around the work area.
• Sit, perform manual tasks, and operate tools and office equipment such as computers, peripherals, and telephones.
• Extend arms, kneel, talk, and hear.

Mental Demands

• Must be able to follow directions, collaborate with others, and handle stress.