Director, Project Management

About the role

At Five Below, our growth is driven by associates who embrace our purpose: creating an amazing experience filled with unlimited possibilities, priced so low you can always say yes to the newest, coolest stuff. This role is central to our culture, where big ideas, super energy, and passion make the workplace a WOWplace. You’ll lead enterprise-wide transformation initiatives, ensuring alignment with strategic priorities and operational excellence.

Responsibilities

• Own a portfolio of enterprise-wide initiatives across Operations, ensuring alignment to strategic priorities and transformation roadmap.
• Lead and oversee complex, cross-functional programs spanning multiple business units, systems, and workflows.
• Establish prioritization frameworks to align initiatives with business value, operational readiness, and resource capacity.
• Drive clarity on scope, sequencing, trade-offs, and expected outcomes across all major initiatives.
• Serve as the central point of coordination across Stores, Supply Chain, Real Estate, Construction & Design, Procurement, Legal, IT, and HR.
• Align stakeholders across functions to ensure initiatives are executable, integrated, and field-ready.
• Proactively identify and manage dependencies, risks, and execution gaps across initiatives.
• Ensure enterprise initiatives are translated into clear, coordinated plans that minimize disruption to field operations.
• Build and scale project management standards, tools, and governance routines across the Operations organization.
• Establish consistent processes for initiative intake, prioritization, planning, execution, and post-launch evaluation.
• Drive transparency through executive-level reporting, dashboards, and structured governance forums.
• Ensure consistent application of risk management, decision-making frameworks, and escalation protocols.
• Partner closely with senior leaders to translate corporate strategy and transformation priorities into executable initiatives.
• Influence prioritization, sequencing, and resource allocation decisions to support enterprise strategy and transformation execution.
• Support the SVP, Operations Transformation in advancing strategic initiatives, driving alignment, and reinforcing accountability.
• Lead post-implementation reviews to assess impact, adoption, and opportunities for optimization.
• Ensure initiatives deliver measurable improvement in operational performance, cost, speed, and experience.
• Lead and develop a team of Project Managers and/or Program Leads supporting Operations initiatives.
• Establish clear performance expectations, coaching, and development pathways for the team.
• Elevate project management capabilities across Operations through tools, training, and best practice sharing.
• Foster a culture of accountability, ownership, and results orientation.

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred.
• 10–12+ years of experience in project management, operations, consulting, or transformation roles.
• Demonstrated experience leading large-scale, cross-functional initiatives across multiple business functions.
• Experience operating within or building a PMO or governance model strongly preferred.
• Strong understanding of retail or multi-unit operations (stores, supply chain, or related functions).
• Proven ability to influence senior leadership and drive alignment across a highly matrixed organization.
• Strong strategic thinking with the ability to translate strategy into actionable plans.
• Exceptional communication, executive presence, and stakeholder management skills.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Experience leading and developing high-performing teams.

Benefits

Explore our benefits site to discover all the perks and support we offer, including health coverage, financial wellness, and personal wellness programs.

benefits.fivebelow.com/public/welcome