Jobs · Marketing · New York

Director, Production Operations

FIS · New York, NY · 4 wk ago
Marketing$161k–$274k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About Project Keystone (maybe not needed as heading? It's about project, but we have no heading for that; we could treat as part of About the role? Actually "About Project Keystone" is separate but not requested heading; we can include as

maybe under a generic heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings if content exists. We have content for About the role (the "About The Role" paragraph). Responsibilities: many bullet-like sentences under "What You Will Be Doing". That's a list of duties. So we can make

Responsibilities

with
  • items. Requirements: maybe "Required Qualifications" section. That's qualifications. Could map to Requirements or Qualifications. The instruction says we can have both Requirements and Qualifications sections. We need to decide where to put content. The posting has "Required Qualifications" with bullet points (education, experience). Also "Preferred Qualifications". Also "Leadership Capabilities". Those could be Skills? Might treat Required Qualifications as Requirements, Preferred Qualifications as Qualifications, Leadership Capabilities as Skills. Also there is "The Opportunity" paragraph (maybe not needed). Pay: there is pay range. So we need a Pay section with that content. Schedule: not mentioned explicitly; maybe not include Schedule. Benefits: not mentioned; maybe not include Benefits. So we will include About the role, Responsibilities, Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Skills (Leadership Capabilities), Pay. Possibly also include "About Project Keystone" as a preamble

    before headings? The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. So we can include a short

    for Position Type etc? The posting starts with "Position Type Full time Type Of Hire Experienced (relevant combo of work and education)". That's metadata; we can fold into a short

    maybe. Also "About Project Keystone" is a paragraph describing project; we can include as a

    before headings. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the sections we keep. For Responsibilities, we need to capture each bullet point from "What You Will Be Doing". That's a long paragraph with many sentences separated by commas and semicolons. We need to turn each distinct duty into

  • . We must not lose any detail. Let's parse the responsibilities text: "Build and execute Keystone’s network operations and settlement strategy, target operating model, governance, staffing approach, operating calendar, coverage model, escalation paths, and service standards" "Own the operational lifecycle of each Netting Session and Fiat Settlement Period, including cut-off control, calculation and validation of Pay-In Obligations and Pay-Out Amounts, participant notifications, transition into constrained or limited-session operation, confirmation of Pay-ins, authorization of Pay-outs, restoration of participant capacity, token close processing, and formal cycle closure" "Lead intraday liquidity and capacity management by monitoring payment activity, participant positions, payment queues, prefunding, collateral availability, debit or exposure limits, settlement obligations, concentration, and emerging shortfalls. Administer approved operational processes for Liquidity Contributions, Guarantee Fund Contributions, Net Debit Limit activation and adjustment, Custodian-confirmed intraday funding, permitted withdrawals, valuation and haircut exceptions, top-up and replenishment notices, periodic recalibration, and post-event restoration of participant capacity" "Partner directly with liquidity managers and operations contacts at each participant bank to coordinate funding, resolve shortfalls, manage cutoffs, communicate settlement status, and support continuous readiness across business days, weekends, and holidays" "Establish controlled procedures for participant funding, settlement-file generation and release, maker-checker approvals, manual adjustments, emergency actions, account or standing-instruction changes, and end-of-cycle attestation. Maintain the authorized-instruction framework for Custodian and settlement-bank actions, including signer authority, instruction validation, transmission evidence, confirmation matching, exception escalation, and periodic review of standing instructions" "Direct investigations involving rejected, failed, cancelled, expired, duplicate, missing, delayed, misdirected, or incorrectly valued instructions; manage authorized pre-COMMIT cancellation and adjustment processes; and ensure any post-COMMIT return of value is processed as a separately authorized and correlated payment rather than as an in-place reversal" "Create a tiered reconciliation framework and enforce the authoritative-record hierarchy across the Ledger, network settlement records, participant positions, settlement instructions, Custodian records, bank-account activity, participant confirmations, and internal accounting records, including controlled disposition of breaks where sources do not agree" "Maintain operational readiness for payment activity involving traditional rails and approved digital-money infrastructure, including funding and settlement dependencies, operating windows, transaction and capacity limits, message exceptions, and fallback arrangements" "Lead operational response to failed, delayed, partial, or disputed settlement events; participant funding shortfalls; unavailable payment rails; Custodian or settlement-bank outages; connectivity failures; data issues; and other material operational incidents. Operationalize authorized Network Operator decisions to extend or defer a Fiat Settlement Period or Netting Session; restrict, suspend, throttle, queue, or delay network activity; and issue controlled operational notices to affected Participant Banks" "Lead the controlled operational execution of delinquency and default procedures, including event determination support, notices, Custodian instructions, application of approved waterfall resources, participant restriction, recalculation of capacity and funding requirements, incident documentation, cure monitoring, and reinstatement" "Establish key performance and risk indicators for settlement timeliness, liquidity utilization, funding exceptions, reconciliation breaks, manual interventions, payment aging, capacity, participant responsiveness, and operational incidents" "Define capacity thresholds and forecasts across transaction volumes, values, participant growth, operating queues, staffing, settlement processing, and external-provider dependencies; initiate remediation before service or settlement risk emerges" "Develop and maintain standard operating procedures, desk-level procedures, settlement checklists, control evidence, authorized-contact lists, participant communication templates, issue logs, and auditable records of approvals and actions" "Lead participant operational onboarding and certification, including funding, settlement, reconciliation, exception, failure, contingency, contact, and weekend or holiday support scenarios before production activation" "Translate operational requirements into product and technology priorities for operations consoles, settlement and liquidity dashboards, alerts, case management, reconciliation, participant reporting, and controlled automation" "Partner with production operations during incidents and platform changes, providing the business and settlement decision-making required to protect payment completion, liquidity, participant positions, and network integrity" "Support risk assessments, internal and external audits, control testing, participant reviews, business continuity exercises, and executive reporting on settlement performance, operational risk, incidents, and remediation priorities" "Recruit, develop, and lead a high-performing operations team with a culture of ownership, precision, responsiveness, disciplined escalation, and continuous improvement" That's many items. We'll make each as
  • . Now Required Qualifications: list: - Bachelor’s degree in Finance, Economics, Accounting, Business, Engineering, Information Systems, or a related discipline, or equivalent experience - 10 or more years of progressive experience in payment operations, clearing and settlement, treasury operations, liquidity management, securities or market infrastructure operations, or another time-critical financial operations environment - Five or more years leading operational teams or multidisciplinary functions with accountability for high-value financial activity, settlement deadlines, financial exposure, or service continuity - Demonstrated experience with daily net settlement, intraday liquidity, treasury funding, high-value payments, real-time payments, clearinghouse operations, collateral or margin operations, or digital-asset settlement - Strong working knowledge of settlement accounts, payment messages, prefunding, liquidity controls, debit or exposure limits, reconciliation, exception management, settlement finality, and operational cutoffs - Experience designing and operating controls, procedures, dual approvals, escalation paths, contingency arrangements, and evidence suitable for audit and regulatory review - Ability to personally investigate payment and settlement issues using transaction records, payment messages, ledger data, account activity, reconciliation outputs, dashboards, and system logs - Ability to communicate clearly and decisively with participant-bank treasury and operations teams, technologists, service providers, risk and control partners, auditors, regulators, and senior executives - Ability to operate effectively in a fast-paced, highly regulated, and evolving environment, including coverage aligned to funding deadlines, settlement windows, production incidents, and selected weekends or holidays Preferred Qualifications: - Experience building a new network operations, treasury operations, clearing, or settlement function or leading a significant operational transformation - Experience with Fedwire, RTP, FedNow, ISO 20022 messages, settlement-bank or custodian operating models, and participant funding processes - Experience with tokenized deposits, regulated stablecoins, blockchain transaction monitoring, qualified custodians, wallet operations, or reconciliation between on-chain and traditional records - Familiarity with operational resilience, business continuity, financial-market infrastructure controls, SOC or regulatory reviews, and incident command practices - Experience defining dashboards, alerts, case-management workflows, reconciliation capabilities, and automation for payment or settlement operations - Treasury, payments, risk, project-management, or related professional certification Leadership Capabilities (maybe Skills): - Settlement and liquidity leadership - Operational risk and control discipline - Incident and exception management - Participant-bank collaboration - Executive communication - Data-driven capacity management - Cross-functional decision-making - Talent development and operational excellence Pay: The pay range: $161,050.00 - $273,790.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process. We should include that as a

    under Pay heading. Schedule: not present, so omit. Benefits: not present, omit. Now About Project Keystone paragraph: "Project Keystone is building a bank-governed network for digital money based on regulated commercial-bank deposits. Backed by FIS and participating financial institutions, Keystone combines an existing technology foundation with the opportunity to build a new financial infrastructure company and its operating capabilities." We'll include as a

    before headings. Also the metadata line: "Position Type Full time Type Of Hire Experienced (relevant combo of work and education)" we can include as a short

    maybe. Now output HTML fragment: start with maybe a

    for metadata, then

    for About Project Keystone, then

    About the role

    with its paragraph (the "About The Role" paragraph). Then

    Responsibilities

    with
    • ... etc. Then

      Requirements

      with
      • ... for Required Qualifications. Then

        Qualifications

        with
        • ... for Preferred Qualifications. Then

          Skills

          with
          • ... for Leadership Capabilities. Then

            Pay

            with

            ... pay details. Make sure not to include any boilerplate like EEOC, Privacy Statement, etc. Remove those. Check that we didn't miss any substantive info: The "About The Role" paragraph includes details about leader accountable etc. We'll

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