Director, Product Strategy

Accountabilities

• Own the end-to-end strategy and roadmap for assigned commercial lines in support of Segment strategies.
• Own the overall commercial lines of business, including coverage and rating plans, ensuring appropriate competitiveness and differentiation to drive profitable growth.
• Own the end-to-end process for underwriting lines of business, including minimum standards, guidelines, and use of 3rd-party data.
• Evaluate market trends, competitive landscape, loss performance, emerging risks, and customer needs to guide product decisions.
• Identify opportunities for product innovation, expansion, simplification, or retirement.
• Ensure alignment between product strategy and enterprise growth, profitability, and risk appetite.
• Accountable for product P&L performance, including premium growth, rate adequacy, and loss ratio results.
• Partner with Underwriting and Actuarial on pricing strategies, filings, and profitability analyses.
• Monitor and forecast product performance; recommend corrective actions as needed.
• Serve as the primary product leader coordinating across Underwriting, Actuarial, Claims, Product Management, Distribution, Marketing, Operations, and IT.
• Partner with segment leadership to align product strategy with segment strategy and deliver a cohesive market approach, resulting in clear product requirements and priorities.
• Influence and support decision-making on segment underwriting guidelines and appetite changes.
• Enable distribution by partnering with Distribution and Marketing to develop product positioning, value propositions, and launch strategies.
• Support internal and broker education, training, and product communications.
• Ensure products are easy to understand, sell, and administer.
• Ensure products comply with state and federal regulations and internal governance standards.
• Foster a culture of accountability, data-driven decision-making, and continuous improvement.
• Influence by leading through collaborative partnerships with Underwriting, Actuarial, Claims, Distribution, Compliance, and Technology to align stakeholders and resolve competing priorities.
• Drive disciplined, data-informed decision-making by establishing governance and standards and leveraging portfolio performance, market insights, and financial metrics.

Qualifications

• Bachelor’s degree highly preferred; MBA or advanced degree preferred.
• 10+ years of experience in Commercial Lines insurance, with progressive responsibility in product management, underwriting, or strategy.
• Proven experience owning product performance and leading cross-functional initiatives.
• Deep understanding of Commercial Casualty, underwriting principles, and pricing fundamentals.
• Strong financial acumen with the ability to analyze profitability and growth drivers.
• Experience working with regulatory filings and insurance compliance requirements.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.
• Comfort operating in a matrixed, fast-paced environment.