Director, Product Management - Incident Management

Responsibilities

• Define and execute the product strategy and roadmap for fiResponse, Tactical Analyst, and related incident management capabilities.
• Led the integration of Technosylva's weather and fire behavior analytics into incident management workflows, making complex data actionable for field commanders and dispatch centers.
• Manage and mentor a team of 1-2 Product Managers, fostering their growth while maintaining high standards for product execution.
• Partner with engineering, science, and weather teams to translate cutting-edge fire modeling and weather forecasting into intuitive, real-time tools for responders.
• Directly work with fire agencies and incident management teams to understand operational needs and validate product direction.
• Collaborate closely with our Solutions Consultant to ensure product development is grounded in real customer workflows and success metrics.
• Drive adoption and engagement metrics, ensuring our products become essential tools for incident management operations.
• Ensure compliance with relevant standards and interoperability requirements (CAD integration protocols, NIMS/ICS frameworks).

Requirements

• 10+ years of product management experience with at least 5 years in leadership roles managing product teams.
• Direct experience working in or with incident management operations—fire agencies, emergency management, incident command, or emergency dispatch environments.
• Strong understanding of Computer Aided Dispatch (CAD) systems and how they integrate with tactical and situational awareness tools.
• Proven track record building products for mission-critical, time-sensitive operational environments where user experience and reliability are paramount.
• Deep experience translating complex data (weather, geospatial, predictive models) into intuitive interfaces for non-technical users under pressure.
• Strong technical acumen with ability to evaluate architectural decisions, data pipelines, and real-time system requirements.
• Experience managing products through significant growth phases with ability to balance new feature development against platform stability.
• Outstanding communication skills with ability to articulate complex technical concepts to executive audiences and front-line responders alike.

Preferred Skills

• Experience with wildfire, weather, or natural hazard modeling and how these are used in tactical decision-making.
• Knowledge of NIMS/ICS frameworks and how technology supports incident command operations.
• Familiarity with CAD vendors and integration standards (Hexagon, Tyler/New World, Motorola/Spillman, Central Square).
• Understanding of fire behavior modeling, weather forecasting, and how these inform tactical operations.
• Experience with geospatial technologies and mobile/field applications.
• Background in emergency management, fire science, or related technical fields.
• Experience working with government agencies and understanding procurement cycles.
• Prior experience in high-growth PE-backed or venture-backed software companies.