Director Product Management

About the Role

This role is part of a strategic leadership team designed to maximize business alignment and create and maintain technology product roadmaps across select top-level initiatives. The Director of Product Management will define, deliver, and measure the impacts of strategic initiatives across the Omni-channel and Remote Care IT portfolio of National Vision Inc.

Responsibilities

• Leverage enterprise best practices, build and optimize processes to proactively collect strategic business imperatives, and work with Delivery teams to build actionable execution plans.
• Maintain multi-year roadmaps for strategic products, including business benefits, implementation costs, adoption metrics, and overall customer satisfaction of delivered products.
• Provide thought leadership across select technologies (spanning consumer retail, healthcare, data, and enterprise systems).
• Act as the subject matter expert on Omni-channel and Remote Care products and advise business stakeholders on optimal ways to build and maintain solutions.
• Communicate progress, accomplishments, and challenges to business stakeholders on a regular basis.
• Collaborate closely with Technology Delivery & Infrastructure teams to ensure continual alignment of solutions with business strategies, expected timelines, and financial metrics.
• Stay current with select consumer-centric technology trends emerging or disrupting the status quo and translate them into actionable concepts to benefit the optical retail space.
• Serve as a key advocate for the business in identifying areas that require "out-of-the-box" thinking; partner with internal and external resources to pull together innovation sprints to address requirements.
• Serve as a hands-on practitioner for design-thinking, agile, and other relevant methodologies to accelerate cross-functional collaboration in solution creation.
• Partner closely with cross-functional business leaders to drive process optimization that can then be translated to optimized, simplified, and automated technology products.
• Build on a data-driven approach to decision-making by creating actionable dashboards to track KPIs for the technology organization.

Requirements

• Four-year college degree or equivalent experience.
• 10+ years of technology product and portfolio management with proven experience in launching successful products for consumer and enterprise user communities; exposure to a broad stack of contemporary consumer and enterprise solutions (Required).
• Specialized experience in delivering multi-year roadmaps in any of omni-channel, enterprise modernization, and remote care (Preferred).
• Experienced in leading cross-functional teams in an effective, collaborative manner in mid/large organizations (Required).
• Highly analytical with proven experience in managing product costs, ROI, adoption, and customer satisfaction (Required).
• Ability to communicate with impact, in writing and verbally, to audiences ranging from C-level executives to operational project teams and end users (Required).
• Experience managing or analyzing P&L statements and financial modeling skills (Required).
• Experience in multi-site retail and healthcare organizations (Preferred).

Benefits

• Competitive compensation.
• Comprehensive benefits package including health and dental insurance.
• 401k retirement savings with company match.
• Flex spending account.
• Paid personal time off and paid company holidays.
• Parental leave.
• Employee eyewear discount.
• Training programs and access to educational courses.
• Opportunities for professional growth and long-term career fulfillment, including promotions from within.