Jobs · Marketing

Director, Product (KYB)

Trulioo · San Francisco, CA · 1 mo ago
RemoteRemoteMarketingFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes sections: "What We Offer", "Position Summary", "What You’ll Be Doing", "What You’ll Bring", "Thriving at Trulioo". Also there is mention of remote work location: "This is a full-time, permanent position working remotely across Canada or the United States." That's schedule/location info. Should we include a Schedule section? The posting says "working remotely across Canada or the United States." That's location, not schedule. There's no explicit schedule like hours. So we may not include Schedule unless explicit. Benefits: we have benefits described: health, dental, vision, retirement plans with company match, paid time off, parental leave, annual education & training stipend ($1,000). Also flexible hybrid working environment, wellness, ERGs. So we can have Benefits section covering those. Pay: not mentioned. So we omit Pay. Schedule: not explicit. So we omit. We need headings:

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections that have real content. The posting has "What We Offer" (Benefits), "Position Summary" (maybe About the role?), "What You’ll Be Doing" (Responsibilities), "What You’ll Bring" (Requirements/Qualifications/Skills), "Thriving at Trulioo" (maybe About the role? but could be Culture). We need to map to allowed headings. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings? It says e.g., meaning examples. We can use those headings if they match content. Let's decide: - About the role: could contain Position Summary and Thriving at Trulioo? But we might split: About the role could be a brief summary of the role (Position Summary). Thriving at Trulioo is more about culture/benefits? Actually benefits already separate. Thriving at Trulioo is about employee experience, could be part of About the role or separate but not in list. Since we only allowed those headings, we might put culture under About the role or maybe omit if not fitting. But we must preserve ALL substantive information; we cannot drop Thriving at Trulioo content. So we need to include it somewhere. Could put under About the role heading, combining Position Summary and Thriving at Trulioo. That's okay. - Responsibilities: corresponds to "What You’ll Be Doing". Use

Responsibilities

. - Requirements: could be "What You’ll Bring" (experience, skills). Use

Requirements

. - Qualifications: maybe separate but we can combine with Requirements? The instruction says we can have sections like Requirements, Qualifications, Skills. We could split: Requirements for experience, Qualifications for education? Not given. Skills for specific skills. But we have a lot of bullet-like content in "What You’ll Bring". We could split into Requirements (experience years), Qualifications (industry experience), Skills (leadership, AI, etc). However we must not invent headings with filler. If we split, we need to ensure each heading has substantive content. We can do:

Requirements

: 15+ years experience, 10+ years product management, leading/scaling product orgs, mentoring PMs.

Qualifications

: Proven success defining product vision and delivering enterprise SaaS, deep experience in Identity/KYB/Digital Identity/FinTech/Fraud Prevention/Payments/Risk/RegTech, strong executive leadership skills, ability to translate customer problems, experience partnering with Engineering/Design/Data Science/Go-to-Market, strong analytical mindset, exceptional communication skills.

Skills

: AI & Emerging Technology Experience (understanding AI/ML, leveraging AI tools, responsible AI principles, curiosity for emerging tech), Leadership Attributes (customer-obsessed, strategic thinker, bias for action, collaborative, results-oriented, growth mindset). That seems reasonable and preserves all content. Benefits:

Benefits

with bullet list. We should not include Pay or Schedule. We need to output only HTML fragment, no /. Use

headings,
  • for lists,

    for prose. We need to preserve all substantive information: include details about Trulioo intro, hybrid model, etc. That could go in About the role paragraph. Let's craft About the role paragraph: combine Position Summary and Thriving at Trulioo. Position Summary: "We're hiring an experienced and strategic Director, Product to lead Trulioo's KYB (Know Your Business) product portfolio. Reporting to the Chief Product Officer, you will own the vision, strategy, roadmap, and commercial success of one of the company's most important product lines, driving innovation across identity verification, compliance, and customer onboarding. This is a highly visible leadership role responsible for shaping the future of digital identity. You will partner closely with Engineering, Data Science, Design, Go-to-Market, Partnerships, and Executive Leadership to deliver market-leading KYB solutions that help organizations build trust, reduce fraud, and meet evolving regulatory requirements around the world. Success in this role requires balancing long-term strategic thinking with strong operational execution. You will leverage customer insights, market intelligence, emerging technologies, and AI-driven innovation to identify new growth opportunities, accelerate product development, improve decision-making, and create differentiated customer experiences. This role is expected to champion the adoption of AI across both our products and product organization: identifying opportunities to embed AI into customer solutions while also leveraging AI to increase team productivity, improve product discovery, and enable faster, higher-quality decision-making. This is a full-time, permanent position working remotely across Canada or the United States." Thriving at Trulioo: "At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn, or learn more about us at www.trulioo.com If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility." We should also include the introductory paragraph before Position Summary: "Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite." That is also substantive; we can include that in About the role as well, maybe before Position Summary. Thus About the role will contain that intro + Position Summary + Thriving at Trulioo. Now Benefits: list: health, dental, vision coverage; retirement plans with company match; paid time off; parental leave; annual education & training stipend (equivalent to $1,000 in local currency); flexible hybrid working environment (weekly lunches, quality coffee, regular social events; many locations also feature parent rooms, on-site gyms, comfortable lounges, adaptable workstations); wellness workshops and events; complimentary Headspace subscription; Employee Resource Groups (inclusive space, support, community; informative, fun sessions and celebrations open to entire organization). Also note: "Specific benefits may vary by location and will be discussed further during the interview process." We should keep that. We need to output as

    • items. Now Responsibilities: list items from "What You’ll Be Doing". There are bullet-like paragraphs each starting with a bold heading? Actually they are sections: Product Strategy & Portfolio Leadership, Product Execution, Customer & Market Leadership, AI & Innovation Leadership, Organizational Leadership, Go-to-Market Leadership. Each has multiple sentences. We can turn each into
    • items. We need to preserve all detail. So each bullet will be a sentence or multiple sentences. We'll keep them as
    • with the content. Now Requirements: list items from "What You’ll Bring" but we split into three headings. Let's extract: Requirements (experience): - 15+ years of experience in software, technology, or product organizations, including 10+ years in Product Management with increasing leadership responsibility. - Experience leading and scaling product organizations, including mentoring and developing high-performing Product Managers. Qualifications: - Proven success defining product vision and delivering enterprise SaaS products from strategy through execution and commercialization. - Deep experience within Identity, KYB, Digital Identity, FinTech, Fraud Prevention, Payments, Risk, or RegTech markets. - Strong executive leadership skills with the ability to influence cross-functional teams and align diverse stakeholders around a common vision. - Demonstrated ability to translate customer problems, market opportunities, and business objectives into successful product strategies. - Experience partnering closely with Engineering, Design, Data Science, and Go-to-Market organizations to deliver complex enterprise software products. - Strong analytical mindset with experience using data, customer research, and business metrics to drive product decisions and investment priorities. - Exceptional communication and executive presentation skills with experience engaging customers, partners, analysts, and senior leadership. Skills: - AI & Emerging Technology Experience: Strong understanding of AI, machine learning, and modern data technologies, with experience incorporating AI-driven capabilities into enterprise software products. - Experience leveraging AI-powered tools to improve product management practices, accelerate product discovery, enhance customer insights, and increase organizational productivity. - Familiarity with responsible AI principles, model governance, explainability, and ethical AI considerations within regulated industries. - Curiosity and passion for emerging technologies, with the ability to identify practical applications that create meaningful customer and business value. - Leadership Attributes: Customer-obsessed with a passion for solving meaningful customer problems. - Strategic thinker who can balance long-term vision with near-term execution. - Bias for action with the ability to make informed decisions in ambiguous environments

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