Director, Product (KYB)

We need to output HTML fragment with sections: About the role? Actually the posting includes sections: "What We Offer", "Position Summary", "What You’ll Be Doing", "What You’ll Bring", "Thriving at Trulioo". Also there is mention of hybrid working environment, benefits, wellness, etc. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We need to map content to these headings appropriately. We have: - About the role: could be Position Summary (description of role). Use

About the role

with paragraph(s). - Responsibilities: "What You’ll Be Doing" includes bullet points (list). Use

• . - Requirements/Qualifications/Skills: "What You’ll Bring" includes experience, skills, attributes. Could split into Requirements (experience) and Skills (AI & Emerging Technology Experience, Leadership Attributes). But we can combine into Requirements and Skills sections if content exists. The instruction: prefer few substantive sections over many thin ones. So maybe we have Requirements (includes experience, qualifications) and Skills (AI & Emerging Technology, Leadership Attributes). Or we could have Qualifications (experience) and Skills (AI & Leadership). We need to decide. - Benefits: "What We Offer" includes benefits, hybrid working environment, wellness, ERGs. So we can have Benefits section with list. - Pay: not mentioned. So we should NOT include Pay section. - Schedule: mentions hybrid model, staff typically work three days per week at a hub location, full-time permanent position working remotely across Canada or US. That's schedule info. So we can include Schedule section with that detail. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, privacy notice, etc. Also remove duplicated lines, application instructions, etc. We must preserve all substantive information. So we need to include all content from sections we keep, but we can rephrase? Must not invent or summarize away detail. We can keep the same sentences but format as HTML. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. First, About the role: Position Summary paragraph(s). The Position Summary includes multiple paragraphs: "We're hiring an experienced and strategic Director, Product to lead Trulioo's KYB (Know Your Business) product portfolio. Reporting to the Chief Product Officer, you will own the vision, strategy, roadmap, and commercial success of one of the company's most important product lines, driving innovation across identity verification, compliance, and customer onboarding. This is a highly visible leadership role responsible for shaping the future of digital identity. You will partner closely with Engineering, Data Science, Design, Go-to-Market, Partnerships, and Executive Leadership to deliver market-leading KYB solutions that help organizations build trust, reduce fraud, and meet evolving regulatory requirements around the world. Success in this role requires balancing long-term strategic thinking with strong operational execution. You will leverage customer insights, market intelligence, emerging technologies, and AI-driven innovation to identify new growth opportunities, accelerate product development, improve decision-making, and create differentiated customer experiences. This role is expected to champion the adoption of AI across both our products and product organization: identifying opportunities to embed AI into customer solutions while also leveraging AI to increase team productivity, improve product discovery, and enable faster, higher-quality decision-making. This is a full-time, permanent position working remotely across Canada or the United States." We can keep that as paragraph(s). Could split into multiple

  but okay. Responsibilities: "What You’ll Be Doing" includes subheadings: Product Strategy & Portfolio Leadership, Product Execution, Customer & Market Leadership, AI & Innovation Leadership, Organizational Leadership, Go-to-Market Leadership. Each with bullet points (actually sentences). We need to convert each bullet into

• . The content includes multiple sentences per bullet. We'll keep them as list items. We need to decide if we want subheadings inside list? Probably not; just list items. Requirements: "What You’ll Bring" includes bullet points: 15+ years experience..., Experience leading..., Proven success..., Deep experience..., Strong executive leadership..., Demonstrated ability..., Experience partnering..., Strong analytical mindset..., Exceptional communication..., AI & Emerging Technology Experience (subheading with bullets), Leadership Attributes (subheading with bullets). We could split into Requirements (experience, qualifications) and Skills (AI & Emerging Technology, Leadership Attributes). But we could also have Qualifications and Skills sections. Given instruction to prefer few substantive sections, maybe we combine Requirements and Skills into one "Requirements" section? But they said use headings like Requirements, Qualifications, Skills. We can include Qualifications (experience) and Skills (AI & Leadership). That's two sections. Let's do: - Qualifications: includes the experience bullets (first 8 bullets before AI & Emerging Technology Experience). Actually the list includes: 15+ years..., Experience leading..., Proven success..., Deep experience..., Strong executive leadership..., Demonstrated ability..., Experience partnering..., Strong analytical mindset..., Exceptional communication... That's 9 bullets. Then AI & Emerging Technology Experience (subheading) with its bullets. Then Leadership Attributes (subheading) with its bullets. We could treat Qualifications as the first set (experience, leadership, etc.) and Skills as AI & Emerging Technology Experience + Leadership Attributes. Thus:

  Qualifications

  • 15+ years of experience in software, technology, or product organizations, including 10+ years in Product Management with increasing leadership responsibility.
  • Experience leading and scaling product organizations, including mentoring and developing high-performing Product Managers.
  • Proven success defining product vision and delivering enterprise SaaS products from strategy through execution and commercialization.
  • Deep experience within Identity, KYB, Digital Identity, FinTech, Fraud Prevention, Payments, Risk, or RegTech markets.
  • Strong executive leadership skills with the ability to influence cross-functional teams and align diverse stakeholders around a common vision.
  • Demonstrated ability to translate customer problems, market opportunities, and business objectives into successful product strategies.
  • Experience partnering closely with Engineering, Design, Data Science, and Go-to-Market organizations to deliver complex enterprise software products.
  • Strong analytical mindset with experience using data, customer research, and business metrics to drive product decisions and investment priorities.
  • Exceptional communication and executive presentation skills with experience engaging customers, partners, analysts, and senior leadership.

  Skills

  • AI & Emerging Technology Experience: Strong understanding of AI, machine learning, and modern data technologies, with experience incorporating AI-driven capabilities into enterprise software products; Experience leveraging AI-powered tools to improve product management practices, accelerate product discovery, enhance customer insights, and increase organizational productivity; Familiarity with responsible AI principles, model governance, explainability, and ethical AI considerations within regulated industries; Curiosity and passion for emerging technologies, with the ability to identify practical applications that create meaningful customer and business value.
  • Leadership Attributes: Customer-obsessed with a passion for solving meaningful customer problems; Strategic thinker who can balance long-term vision with near-term execution; Bias for action with the ability to make informed decisions in ambiguous environments; Collaborative leader who builds strong relationships across the organization; Results-oriented with a proven track record of delivering measurable business outcomes; Growth mindset with a passion for innovation, continuous learning, and developing high-performing teams.
  But we need to keep the content as is, not combine into one li with semicolons? The original had separate bullet points under each subheading. We could keep subheadings as

  inside? But we only allowed

  for section headings. Could we use

  for subheadings? Not specified but we can use

  only for section headings; we could still use

  for subheadings inside? The instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but to be safe we could avoid extra headings and just incorporate the subheading text as part of the list item, maybe using . That's acceptable. Now Benefits: "What We Offer" includes Comprehensive Benefits, Flexible Hybrid Working Environment, Wellness, Employee Resource Groups. We need to capture all details. We can create a Benefits section with list items summarizing each bullet. Let's extract: Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. We'll put each as

  . Schedule: The posting mentions: "Our offices support a hybrid model and staff typically work three days per week at a hub location." Also "This is a full-time, permanent position working remotely across Canada or the United States." So schedule: hybrid model, three days per week at hub location, remote work across Canada/US. We'll put as

  or

  ? Probably

  . Now we need to ensure we don't include boilerplate like "Privacy Notice", "EEO", etc. Also remove duplicated lines. Now construct HTML:

  About the role

  We're hiring an experienced and strategic Director, Product to lead Trulioo's KYB (Know Your Business) product portfolio. Reporting to the Chief Product Officer, you will own the vision, strategy, roadmap, and commercial success of one of the company's most important product lines, driving innovation across identity verification, compliance, and customer onboarding. This is a highly visible leadership role responsible for shaping the future of digital identity. You will partner closely with Engineering, Data Science, Design, Go-to-Market, Partnerships, and Executive Leadership to deliver market-leading KYB solutions that help organizations build trust, reduce fraud, and meet evolving regulatory requirements around the world. Success in this role requires balancing long-term strategic thinking with strong operational execution. You will leverage customer insights, market intelligence, emerging technologies, and AI-driven innovation to identify new growth opportunities, accelerate product development, improve decision-making, and create differentiated customer experiences. This role is expected to champion the adoption of AI across both our products and product organization: identifying opportunities to embed AI into customer solutions while also leveraging AI to increase team productivity, improve product discovery, and enable faster, higher-quality decision-making. This is a full-time, permanent position working remotely across Canada or the United States.

  Responsibilities

  • Product Strategy & Portfolio Leadership: Define and execute the long-term vision, strategy, and multi-year roadmap for Trulioo's KYB product portfolio, ensuring alignment with company objectives and market opportunities. Partner closely with the Chief Product Officer and executive leadership team to establish strategic priorities, investment decisions, and portfolio planning. Identify emerging market trends, regulatory changes, customer needs, and competitive dynamics to continuously evolve product strategy and maintain market leadership. Evaluate build, buy, and partner opportunities that