Director, Product Development

About the role

This is a newly created strategic leadership opportunity focused on leading the end-to-end product development lifecycle across a global portfolio. The Director, Product Development, will play a pivotal role in improving time-to-market, strengthening product quality, and ensuring regulatory compliance while aligning execution with evolving business priorities.

Responsibilities

• Lead and execute the multi-year product roadmap and New Product Introduction (NPI) lifecycle from concept through launch and sustainment.
• Oversee product verification, validation, and regulatory compliance, including testing, certifications, and adherence to quality standards.
• Manage sustaining engineering activities including product changes (PCNs/ECOs) to optimize cost, product performance, and product lifecycle management.
• Partner cross-functionally with Product, Sales, Marketing, Supply Chain, Sourcing, QA, and Executive Leadership to deliver on roadmap commitments.
• Manage and develop teams across product development and product verification, including resource planning and budget management.
• Provide top level customer support and ensure timely resolution of critical issues.
• Establish scalable processes to improve time-to-market, product quality, and operational efficiency.
• Drive data-informed decision-making, leveraging analytics and AI tools to identify opportunities and solve complex product challenges.
• Engage periodically with end customers to understand pain points and translate insights into product improvements.
• Establish and track KPIs related to NPI execution, product success, quality, and lifecycle performance.

Qualifications

• 10+ years of leadership experience in product development and/or engineering environment.
• Strong expertise in end-to-end product development lifecycle management within IT hardware, electronics or hardware/firmware environments.
• Proven experience with regulatory compliance, product testing, and quality standards.
• Strong data analytics capabilities and experience leveraging AI tools for decision-making.
• Deep understanding of IT hardware, electronics manufacturing, or related industries.
• Demonstrated ability to lead cross-functional teams and influence at the executive level.
• Experience managing complex global supply chains and vendor relationships.
• Strong track record of improving time-to-market, product quality, and cost efficiency.
• Exposure to global regulatory frameworks and compliance environments.
• Business acumen including business case development and commercial decision-making.

Benefits

We offer a competitive salary range and eligibility to participate in our bonus program. At StarTech.com, we value fairness and regularly benchmark pay to stay competitive, recognizing each person’s unique contributions.

As part of the StarTech.com “One Team,” you’ll also enjoy:

• Comprehensive health benefits
• Tuition reimbursement program
• Retail savings plans
• Wellness Program
• Additional perks and rewards

About StarTech.com

We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in opportunity, teamwork, empowerment, and curious minds always asking what if. Not only does our commitment to the exceptional deepen relationships with our partners and customers, it also ignites connection within our team.

StarTech.com is a global leader in tech connectivity solutions, manufacturing a wide range of accessories designed to meet the demanding performance standards of IT professionals and businesses. Since 1985, the company has expanded into 28 markets across five continents, with products trusted by more than 90% of Fortune 500 companies.

StarTech.com has been recognized as one of Canada’s Best Managed Companies by Deloitte for 15 consecutive years and is ranked in the top 5% of companies worldwide for sustainability by EcoVadis.

StarTech.com is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, StarTech.com will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.