Director, Product Development, AI Enablement

About the Team

The Enterprise Data team is dedicated to maximizing the value of our data ecosystem, enabling real-time, intelligent experiences built upon a scalable and future-proof foundation. We are a highly collaborative, cross-functional organization. Our work involves harmonizing product, technology, design, risk, and other key partners to forge a modern data ecosystem. Within Enterprise Data, our team features one of the most highly-engaged, creative tech partnerships, experimenting with AI enablement tools, bringing product rigor to how we measure success, and cultivating a culture of relentless innovation and customer obsession.

About the Role

A Director of AI Enablement Product Management is a strategic hands-on product leader who will fundamentally rethink how the eData product organization - and ultimately Capital One - works with AI. You will act as the tip of the spear in driving enterprise-wide adoption of AI workflows, transforming our operations at every level: the tools we build, the processes we follow, and the mechanisms we use to measure success. Unlike traditional product managers who focus on deterministic software features, or AI-native product managers who train foundational models, an enablement product manager focuses on the operational layer: transforming AI capabilities, architecture blueprints, and developer platforms into scalable productivity tools and resilient infrastructure. Specifically, the Director will:

This role is expected to accept applications for a minimum of 5 business days.

Responsibilities

• AI Platform Strategy: Define and execute a multi-year product roadmap for internal AI infrastructure tailored to enterprise operations.
• Intelligent Workflows: Architect and deploy autonomous AI agents and advanced RAG systems to transform high-friction processes.
• Blueprint & Standard Rollout: Create and deploy enterprise patterns, guardrails, and AI architectures across engineering and non-engineering functions for a faster, better quality outcome of the product development process, embedding responsible AI practices (transparency, explainability, compliance).
• Workflow Transformation: Replace manual toil and high-friction processes with reusable platform components and AI agents.
• Data Democratization & Integration: Build intuitive AI-driven semantic layers and integrate agentic AI/ML capabilities into core front-to-back workflows via flexible integration techniques (API, MCP, CLI).
• Governance, Compliance & Security: Establish ironclad LLM evaluation pipelines and guardrails that ensure strict data privacy, compliance, and zero-hallucination thresholds for reporting.
• Adoption & Change Management: Partner with internal champions and partners to ensure behavioral adoption rather than just feature deployment.
• Cross-Functional Synergy: Act as the primary strategic translator between core data engineering teams, corporate finance executives, legal teams, and business unit leaders.
• Feedback Loops: Serve as the structured bridge between business users and core infrastructure or engineering teams to refine future product strategy.

Qualifications

Basic Qualifications: Bachelor's degree in any field and at least 5 years of Product Management experience

Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products

Capital One Product Framework

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location:

• New York, NY: $251,400 - $286,900 for Director, Product Management
• McLean, VA: $230,400 - $263,000 for Director, Product Management
• San Francisco, CA: $251,400 - $286,900 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.