Director, Procurement - Infrastructure Operations

Key Responsibilities

• Lead and manage the Infrastructure Operations procurement function, including Senior Managers and other procurement team members.
• Provide direction, coaching, prioritization, and performance management to ensure the team is executing against business needs.
• Establish clear roles, responsibilities, workflows, and accountability across the Infrastructure Operations procurement team.
• Serve as the primary procurement leader supporting Infrastructure Operations leadership and related business stakeholders.
• Ensure procurement resources are aligned to business priorities, project timelines, supplier needs, and operational requirements.

Procurement Strategy & Execution

• Develop and lead procurement strategies across infrastructure operations categories, including equipment, facilities, maintenance services, technical services, infrastructure vendors, and related supplier spend.
• Oversee end-to-end sourcing activities, including RFPs, RFQs, supplier evaluations, commercial negotiations, award recommendations, and contract execution.
• Ensure sourcing strategies support cost savings, supplier quality, service reliability, risk reduction, scalability, and operational continuity.
• Drive standardization of sourcing processes, templates, evaluation criteria, and approval workflows.
• Partner with business leaders to forecast procurement needs, identify upcoming demand, and ensure timely sourcing support.

RFP, Supplier Selection & Commercial Management

• Lead or oversee major RFPs and strategic sourcing events for Infrastructure Operations-related spend.
• Ensure supplier selection decisions are supported by clear business requirements, commercial analysis, risk assessment, and stakeholder alignment.
• Drive negotiation strategies for pricing, service levels, SLAs, commercial terms, contract structure, and performance commitments.
• Partner with Legal, Finance, Operations, Engineering, Construction, and other internal teams to ensure contracts align with business, compliance, and risk requirements.
• Monitor supplier and contract performance, including renewals, escalations, service issues, and commercial opportunities.

Infrastructure Operations Support & Issue Resolution

• Partner closely with Infrastructure Operations leadership to understand business priorities, site needs, project requirements, supplier issues, and service expectations.
• Provide leadership support for procurement escalations, supplier performance issues, service disruptions, pricing concerns, and contract-related matters.
• Ensure procurement activities support operational timelines and minimize disruption to the business.
• Drive timely resolution of procurement issues by coordinating across suppliers, internal stakeholders, and procurement team members.
• Establish consistent communication and reporting routines with Infrastructure Operations stakeholders.

Savings, Value Creation & Performance Management

• Identify, track, and deliver cost savings and cost avoidance opportunities across Infrastructure Operations procurement categories.
• Develop and maintain savings pipelines, sourcing roadmaps, supplier performance metrics, and procurement performance reporting.
• Drive value beyond price, including process efficiency, supplier reliability, quality improvement, risk mitigation, and service-level improvements.
• Use spend analysis, supplier data, market intelligence, and operational feedback to identify improvement opportunities.
• Present procurement performance, savings progress, risks, and recommendations to leadership.

Process, Governance & Continuous Improvement

• Build, improve, and standardize procurement processes supporting Infrastructure Operations.
• Establish governance for sourcing, supplier onboarding, contract management, supplier performance management, issue escalation, and savings tracking.
• Drive adoption of procurement best practices, tools, reporting, and documentation standards.
• Identify process gaps and implement scalable solutions that improve speed, compliance, visibility, and accountability.
• Support procurement transformation initiatives, system improvements, and cross-functional process changes.

Stakeholder & Supplier Relationship Management

• Build strong relationships with Operations, Finance, Legal, Engineering, Construction, and other cross-functional partners.
• Act as a trusted advisor to Infrastructure Operations leadership on procurement strategy, supplier management, sourcing options, risk mitigation, and commercial decisions.
• Develop and maintain strategic supplier relationships to support operational performance and long-term business needs.
• Hold suppliers accountable to contractual obligations, performance expectations, service levels, and continuous improvement goals.
• Represent Procurement in leadership discussions, business reviews, supplier meetings, and strategic planning sessions.