Director, Plant Facilities

About the Company

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidence-based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers, and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

About the Role

The Director, Plant Facilities, is responsible for the management and supervision of hospital maintenance, environmental, biomedical, and security services, including the maintenance of all buildings, structures, grounds, and supporting equipment. Directs and manages the housekeeping program to ensure clean, orderly, and attractive conditions of the organization's property. Ensures productivity and financial goals are met.

Responsibilities

• Provides oversight of facilities.
• Coordinate scheduled maintenance and inspections with outside vendors as required by the Joint Commission, SHC policy, and/or other professional standards.
• Perform and/or direct preventative maintenance and urgent, corrective, and routine repairs in electrical, mechanical, refrigeration, and H.V.A.C. equipment with particular attention to systems related to life safety.
• Oversee the timely completion and tracking of the work orders database and all hospital card and key access.
• Oversee the requisitioned, corrective, emergency, and preventative maintenance of buildings and equipment associated with the hospital.
• Advance and maintain subject matter knowledge of facilities management through professional development, training, and collaboration with regional and home office staff.
• Provide oversight and performance monitoring for security services. Implement process improvement procedures when necessary.
• Provide oversight and performance monitoring for environmental services. Implement process improvement procedures when necessary.
• Manage departmental staff by ensuring adequate numbers and type of staff necessary to provide a safe environment. Assign and supervise duties based on need and employee skills.
• Administer performance evaluations in an honest and timely manner. Manage performance in a reliable, timely manner through recognition, counseling, and disciplinary action by providing feedback that is respectful and constructive.
• Manage time and attendance of assigned staff in accordance with policies and federal and state regulations; maintain timely and accurate records and take corrective action as necessary.
• Hire, promote, and manage employees in a manner that demonstrates understanding of employment principles based on FMLA, FLSA, ADAAA, and Title VII regulations.
• Develop, communicate, and monitor performance expectations for departmental staff.
• Identify educational needs of departmental staff and implement training as needed.
• Consistently engage in active listening and regard for concerns, taking constructive action to resolve issues.
• Collaborate with staff to develop departmental protocols, policies, procedures, and plans. Maintain knowledge of current practice and ensure that protocols, policies, and procedures are updated in accordance with evidence-based practice.
• Plan, develop, and communicate improvements to the department's operational and annual goals.
• Create an environment where customer service and patient satisfaction are priorities.
• Promote decisions that are patient- and family-centered.
• Manage financial resources. Support department budget by overseeing all purchases and expenditures. Identify opportunities to improve the use of departmental resources.
• Build collaborative relationships with leadership, medical staff, peers, and hospital staff.
• Actively support all department and hospital policies.
• Actively support patient safety initiatives. Respond and act on safety recommendations.

Requirements

• 4 years of related work experience in the maintenance-engineering field, with understanding and knowledge of electrical, pneumatics, plumbing, steam, refrigeration, H.V.A.C., medical gas systems, emergency generator, and related equipment or equivalent combination of education and experience.
• Bachelor's degree from an accredited institution in an applicable field of study, or equivalent experience in lieu of degree.

Preferred Qualifications

• Experience with environmental services.
• Trade school training / apprenticeship.