Director, PEPI - Technology Services CIO Domain

Role Overview

As a Director in the PEPI Technology Services AI team [CIO Domain], you will independently lead AI-driven value creation engagements across the private equity lifecycle, with a specific focus on the CIO organization of PE-backed portfolio companies. You own scope, workplan, client relationships, and financial outcomes end-to-end. You are the senior accountable leader on the engagement.

Engagement Leadership & Client Ownership

• Establish and champion the full engagement lifecycle: develop and roll-out playbooks for scoping, workplanning, team management, executive communications, and financial delivery against defined and productized AI targets
• Serve as primary point of contact for portfolio company CIOs, IT leadership teams, and PE deal partners—building trusted advisor relationships that extend across the holding period
• Lead cross-functional engagement teams spanning enterprise architecture, infrastructure, security, data, and IT operations
• Drive executive-level workshops and steering committee presentations; translate complex IT findings into clear financial and operational narratives for PE audiences

AI Strategy, Diligence & Value Creation

• Identify and prioritize AI use cases within the CIO domain mapped directly to EBITDA improvement, IT cost reduction, and risk mitigation
• Lead AI-focused diligence workstreams: assess IT infrastructure maturity, data estate readiness, AI governance capabilities, cybersecurity posture, and ERP landscape to size value potential
• Develop AI-enabled IT operating models and transformation roadmaps with specific financial targets, milestones, and accountability structures
• Assess platform-native AI capabilities within ERP and ITSM systems and design adoption roadmaps within PE holding period constraints

Transformation Execution & Governance

• Establish program governance, KPI frameworks, and value tracking tied to IT metrics: MTTR, SLA compliance, automation rate, incident deflection rate, and IT cost per user
• Manage vendor relationships, managed service providers, and implementation partners across timelines, budgets, and execution risks
• Redesign core IT processes to embed AI into operations: AIOps-driven incident triage, AI-assisted change management, automated compliance monitoring, and self-service IT portals
• Align IT organizational structures and talent models to support AI-augmented operations

Practice Contribution

• Support business development: contribute to proposals, respond to PE firm RFPs, and participate in client pitches
• Mentor Senior Associates and Analysts; contribute to A&M's Technology Services methodology, tools, and accelerators for CIO domain engagements

Required Skills & Technology Fluency

• Demonstrated experience of successfully navigating, rolling out and governing implementations using the technologies below, not merely advised on them. Candidates should be able to speak to specific programs they have run, financial outcomes they delivered, and technical decisions they owned.
• Enterprise-wide and Organizational IT AI Strategy & Governance
• AIOps & Intelligent IT Operations
• Cloud Infrastructure & AI Workload Readiness
• ERP & Systems of Record Transformation
• Cybersecurity & AI Risk Management
• AI & Automation Platform Development