Jobs · Information Technology

Director People Technology - Remote

UnitedHealth Group · Eden Prairie, MN · 1 mo ago
Information Technology$135k–$231k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes intro paragraph about Optum, mission, culture. That could be "About the role" or maybe "About Optum". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to include sections only when posting has real specific content. We have content for About the role (intro). Responsibilities (list). Requirements (under Required Qualifications). Qualifications (maybe Preferred Qualifications). Benefits (mention comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution). Pay (salary range). Schedule (remote flexibility, office requirement for Minneapolis/WDC). We should not include boilerplate like EEO, legal, etc. Also remove duplicated lines. We must preserve all substantive information, not invent or summarize away detail. So we need to keep details like remote flexibility, office requirement, salary range, benefits list, responsibilities bullet points, required qualifications bullet points, preferred qualifications bullet points. We must not repeat job title as heading. No Job ID. We need to output only HTML fragment, no /, no markdown fences. Let's craft sections:

About the role

with paragraph(s) describing Optum mission, culture, role purpose. Then

Responsibilities

with
  • each responsibility. Then

    Required Qualifications

    with
    • each. Then

      Preferred Qualifications

      with
      • each. Then

        Benefits

        with

        describing benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution (subject to eligibility). Could also mention remote flexibility? That's schedule. Then

        Pay

        with

        salary range $134,600 - $230,800 annually based on full-time employment. Then

        Schedule

        with

        remote flexibility to work from anywhere within the U.S.; for hires in Minneapolis or Washington, D.C. area, required to work in office minimum four days per week. We must ensure we don't include placeholder like "commensurate with experience". Not present. We must not include duplicated lines. Ensure we capture all responsibilities exactly as listed. Let's extract responsibilities from posting: - Lead end-to-end implementation planning and delivery for People Technology AI use cases, ensuring alignment to business priorities, HR process needs, technical feasibility, and enterprise AI governance expectations - Guide cross-functional teams through the AI Review Board process, including intake preparation, use case definition, risk assessment, documentation, testing evidence, toll gate readiness, remediation tracking, and approval follow-through - Establish clear success measures before implementation, including baseline metrics, target outcomes, adoption measures, risk indicators, employee or stakeholder experience measures, and post-launch monitoring requirements - Develop and maintain cost-benefit analyses for AI use cases, including projected business value, implementation costs, run costs, efficiency gains, risk considerations, and value realization assumptions - Validate that appropriate responsible AI steps have been completed and documented, including intended use, data and process impacts, privacy and security considerations, fairness and bias testing, performance evaluation, human oversight, user readiness, and change impacts - Coordinate across HR process owners, product teams, engineering, data science, legal, compliance, privacy, information security, and enterprise AI governance teams to remove blockers and prepare use cases for successful review and launch - Create implementation playbooks, governance checklists, templates, and reporting artifacts to standardize how People Technology AI use cases move from idea to approved production use - Track implementation performance after launch, including adoption, quality, accuracy, reliability, user experience, operational efficiency, cost savings, risk indicators, and remediation actions - Provide leadership-level reporting on AI use case pipeline status, approval progress, implementation risks, value realization, and post-launch performance - Serve as a trusted advisor to HR and People Technology leaders on responsible AI adoption, helping teams identify practical, compliant, and measurable opportunities to improve employee, manager, recruiter, HR agent, and business outcomes Also there is a paragraph about positions in this function develop and implement technical and functional solutions through research and analysis... That seems like generic description maybe part of responsibilities? It might be considered part of role description but could be considered responsibilities. However it's more generic; but we can include as part of responsibilities if we want to preserve all substantive info. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should include that paragraph as part of responsibilities or maybe as a separate section? It's not a list; it's prose. Could be included in About the role? But it's about the function. Might be better to add to Responsibilities as a paragraph before list? However the instruction says use

        • for any list of duties/requirements/benefits, and

          for prose. So we can have a

          for that prose, then a

            for the list. Thus Responsibilities section: first a

            with that paragraph, then

            • for each bullet. Now Required Qualifications list: - Undergraduate degree or equivalent experience - 8+ years of experience in HR technology, enterprise technology implementation, digital transformation, product delivery, program management, or related roles - Demonstrated experience leading complex, cross-functional technology initiatives from strategy through implementation and post-launch measurement - Experience defining business outcomes, success measures, operating metrics, adoption plans, implementation readiness criteria, and value realization tracking - Solid understanding of governance, risk management, compliance, documentation, approval processes, and implementation controls within a large enterprise environment - Proven ability to translate complex technology, data, risk, and process topics into clear recommendations for executive, business, technical, and governance stakeholders - Proven ability to build repeatable frameworks, templates, playbooks, and operating routines that improve consistency, quality, and speed of delivery - Proven solid program leadership skills, including stakeholder management, issue escalation, executive communication, decision facilitation, and dependency management Preferred Qualifications list: - Experience implementing AI, machine learning, generative AI, automation, or intelligent workflow solutions within a large organization - Understanding of HR data, HR processes, and People Technology domains such as employee experience, talent acquisition, talent management, learning, workforce management, service delivery, case management, and core HR systems - Familiarity with responsible AI principles, including transparency, fairness, accountability, privacy, security, reliability, human oversight, and continuous monitoring Benefits: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." Also earlier: "comprehensive benefits and career development opportunities." But we should keep the specific benefits list. Pay: "The salary for this role will range from $134,600 - $230,800 annually based on full-time employment." Schedule: "You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week." Also note remote flexibility note with asterisk maybe referencing policy. We'll keep as is. Now we need to strip boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Remove lines like "Application Deadline: This will be posted for a minimum of 2 business days..." etc. Also remove "At UnitedHealth Group, our mission..." etc. Also remove EEO statement, drug-free workplace, etc. We must keep the intro about Optum mission and culture? That is substantive. Keep. Now produce HTML. Let's craft:

              About the role

              Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Director of People Technology - AI Implementation will lead the delivery, governance, and adoption of AI-enabled use cases across the People Team. This role is responsible for shepherding People Technology teams through the enterprise AI Review Board process, ensuring AI solutions are appropriately defined, evaluated, documented, implemented, and monitored. The Director will partner closely with HR, technology, legal, compliance, privacy, data, security, and business stakeholders to align each use case to responsible AI standards, measurable business outcomes, operational readiness, and long-term value realization.

              Then Responsibilities:

              Responsibilities

              Positions in this function develop and implement technical and functional solutions through research and analysis of data, business processes and People Technology capabilities. Translate business needs into functional requirements and ensure technical designs reflect functional requirements. Possess technical knowledge of People Team systems, configure systems, maintain set up tables, create test scripts and lead testing efforts. Review software to determine feasibility in meeting business needs. Provides leadership to and is accountable for the performance and direction through multiple layers of management and senior level professional staff. Work most often impacts a large business unit, or multiple markets/sites. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

              • Lead end-to-end implementation planning and delivery for People Technology AI use cases, ensuring alignment to business priorities, HR process needs, technical feasibility, and enterprise AI governance expectations
              • Guide cross-functional teams through the AI Review Board process, including intake preparation, use case definition, risk assessment, documentation, testing evidence, toll gate readiness, remediation tracking, and approval follow-through
              • Establish clear success measures before implementation, including baseline metrics, target outcomes, adoption measures, risk indicators, employee or stakeholder experience measures, and post-launch monitoring requirements
              • Develop and maintain cost-benefit analyses for AI use cases, including projected business value, implementation costs, run costs, efficiency gains, risk considerations, and value realization assumptions
              • Validate that appropriate responsible AI steps have been completed and documented, including intended use, data and process impacts, privacy and security considerations, fairness and bias testing, performance evaluation, human oversight, user readiness, and change impacts
              • Coordinate across HR process owners, product teams, engineering, data science, legal, compliance, privacy, information security, and enterprise AI governance teams to remove blockers and prepare use cases for successful review and launch
              • Create implementation playbooks, governance checklists, templates, and reporting artifacts to standardize how People Technology AI use cases move from idea to approved production use
              • Track implementation performance after launch, including adoption, quality, accuracy, reliability, user experience, operational efficiency, cost savings, risk indicators, and remediation actions
              • Provide leadership-level reporting on AI use case pipeline status, approval progress, implementation risks, value realization, and post-launch performance
              • Serve as a trusted advisor to HR and People Technology leaders on responsible AI adoption, helping teams identify practical, compliant, and measurable opportunities to improve employee, manager, recruiter, HR agent, and business outcomes
              Then Required Qualifications:

              Required Qualifications

              • Undergraduate degree or equivalent experience
              • 8+ years of experience in HR technology, enterprise technology implementation, digital transformation, product delivery, program management, or related roles
              • Demonstrated experience leading complex, cross-functional technology initiatives from strategy through implementation and post-launch measurement

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