Jobs · Business Development · New York

Director, People & Engagement

Major League Soccer · New York, NY · 2 days ago
Business Development$120k–$155k/yrFull-time

About the role

The Director, People & Engagement will lead the organization’s employee engagement and internal employee communications strategies, with a focus on creating a connected, informed, and inclusive employee experience.

Responsibilities

  • Develop and execute a comprehensive employee engagement strategy aligned with organizational goals.
  • Design, implement, and evaluate engagement initiatives that improve employee experience and retention.
  • Manage company-wide events, leadership forums, volunteer programs, and cultural celebrations.
  • Champion initiatives that strengthen organizational culture and employee belonging.
  • Identify emerging workplace trends and recommend innovative engagement practices.
  • Use employee feedback and workforce insights to identify opportunities and measure impact.
  • Share scalable tools, frameworks, and best practices with Club People leaders to support engagement efforts across the league.
  • Lead the organization's ERG strategy and governance model.
  • Manage and provide leadership, coaching, and support to ERG executive sponsors and ERG leaders.
  • Ensure ERGs align with business objectives, talent development, recruiting, community engagement, and inclusion initiatives.
  • Manage ERG funding, reporting, and annual planning processes.
  • Measure program effectiveness through participation, employee feedback, and business impact.
  • Lead employee internal communications strategy to ensure employees receive timely, relevant, and engaging information.
  • Oversee employee communication channels including intranet, newsletters, email campaigns, digital signage, town halls, and collaboration platforms.
  • Develop communication plans supporting organizational change, business initiatives, and employee programs.
  • Ensure consistent messaging, tone, and brand across all employee communications.

Requirements

  • Bachelor’s Degree required
  • 8+ years of progressive experience in employee engagement, inclusion, internal communications, employee experience or related HR functions required
  • Experience leading company-wide employee engagement and culture initiatives
  • Experience managing or supporting Employee Resource Groups (ERGs) or employee community programs
  • Exceptional written, verbal, and editorial skills, with the ability to translate complex information into clear, engaging employee communications
  • Strong interpersonal skills with demonstrated success leading cross-functional initiatives and influencing senior stakeholders
  • Strong project management and organizational skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
  • High level of commitment to produce quality work and convey organizational ethics, integrity and compliance
  • Able to exercise excellent judgement, confidentiality and sense of urgency
  • Superior organization, project management skills and attention to detail
  • Acts with curiosity and takes the initiative to identify problems, offer creative solutions and resolve issues
  • Proficiency in Word, Excel, and PowerPoint

Qualifications

  • Knowledge of the Spanish Language (business proficiency) is desired
  • Knowledge of the sport of soccer is desired

Skills

  • Knowledge of the Spanish Language (business proficiency)
  • Knowledge of the sport of soccer

Benefits

Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

Pay

Competitive starting base salary of $120,000 - $155,000, based on individual qualifications, market financials, and operational business needs.

Schedule

Four (4) day in-office schedule, with the flexibility to work remotely one (1) day each week, based on business and department needs.

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