Director, Payments Standards

About the role

We are seeking a dedicated ISO 20022 Champion to lead our messaging standards strategy and execution.

Essential Functions and Responsibilities

• Standards Management & Documentation: Document and implement annual updates to message usage guides, ensuring alignment with the latest HVPS+, CBPR+, and Fedwire release cycles
• Author and manage draft and final usage guidelines within SWIFT MyStandards, including the creation of valid sample messages for testing and implementation
• Proactively review existing usage guidelines to enhance clarity, reduce ambiguity, and suggest structural improvements
• Manage The Clearing House homepage on MyStandards to include oversight of TCH’s Open and Closed Communities
• Actively participate in HVPS+ meetings and other industry forums (including the US Market Practice/CBPR+ US Mirror Group) to influence and stay ahead of global messaging trends
• Facilitate User Group Meetings related to message changes and review proposed updates with Participants; collaborate closely with internal technology teams to ensure technical feasibility
• Serve as the internal ISO 20022 Champion, promoting the adoption of standards and maximizing the utility of industry tools like MyStandards
• Provide SME support for all CHIPS message related customer documentation (including but not limited to the CHIPS Messaging Guide and the CHIPS Systems and Operations User Guide)
• Review use cases for the introduction of new messages and migration from legacy formats (e.g. migrate legacy CHIPS reporting to ISO 20022)
• Provide SME support to Participants and internal stakeholders as needed, especially during testing and the lead-up to a new release of the MUGs
• Knowledge Transfer: Design and deliver educational sessions on ISO 20022 messages and best practices for internal staff, external participants, and through the Payments Authority

Qualifications Required

• Advanced Standards Expertise: Proven experience with ISO 20022 migration projects, specifically within high-value payment systems or cross-border banking environments
• Technical Expertise: Deep understanding of ISO 20022 XML syntax, payment market infrastructures, and message flows (pacs, camt, pain).
• Proficiency in SWIFT MyStandards web platform, Online Editor, Readiness Portal, XML editing tools and Jira
• Industry Knowledge of HVPS+, CBPR+, and Fedwire implementation of ISO 20022
• Experience working within Agile development teams and translating business requirements into user stories
• Ability to simplify complex technical standards for a variety of audiences, from developers to executive stakeholders

Qualifications Desired

• Familiarity with the interoperability challenges between ISO 20022 and legacy formats including mapping and translation logic
• Strategic Leadership: Prior experience leading a "Community of Practice" or acting as a subject matter expert (SME) in a large-scale digital transformation or core-banking modernization
• Regulatory Familiarity: Understanding of how ISO 20022 rich data supports AML, KYC, and Sanctions screening efficiencies for our participants

About The Clearing House

The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange.