Director, Payments Product Management

About the role

The Director serves as the check issuance and receivables product specialist for Global Transaction Banking Division Americas, covering Check Positive Pay, check image services, Remote Deposit Capture, Lockbox, Controlled Disbursement, and Print & Mail services. The role manages the assigned product roadmap and lifecycle, advises clients and internal stakeholders on capabilities and operating requirements, and coordinates enhancements, implementation, issue resolution, documentation, fraud-risk controls, and service improvement across Product, Sales, Operations, Technology, Implementation, Risk, Compliance, and Legal.

Global Transaction Banking Division Americas provides transaction banking solutions across payments and collections, cash and liquidity management, trade finance, supply chain finance, commercial card, receivables finance, and related treasury capabilities. The division serves corporate clients across the Americas and works closely with Coverage, Product, Technology, Operations, Risk, and Mizuho’s global network. Greenhill & Co., Inc., part of Mizuho Americas, is focused on providing financial advice on significant mergers, acquisitions, restructurings, financings and capital raising to corporations, partnerships, institutions and governments globally. It acts on behalf of clients throughout the world from its offices in the Americas, EMEA, and APAC.

Responsibilities

• Manage Check Positive Pay, image services, Remote Deposit Capture, Lockbox, Controlled Disbursement, Print & Mail, and related issuance, deposit, fraud-prevention, and receivables capabilities.
• Maintain product plans and coordinate requirements, testing, implementation, production support, client onboarding, issue resolution, and lifecycle activity with relevant partners.
• Advise clients and internal partners on check and receivables capabilities, treasury workflows, operating processes, industry practice, and solution alternatives.
• Support fraud-risk and operational-control assessments, regulatory and industry change reviews, product agreements, audits, remediation, and adherence to established processing controls.
• Analyze transaction flows and service issues, identify automation and process improvements, and maintain clear procedures, issue logs, impact assessments, and management reporting.
• Lead assigned product enhancements