Director, Patient Access Service Area 3

About the role

Responsible for oversight and management of all aspects of Patient Access support to a multi-health ministry 24 / 7 operation: including all hospital points of scheduling, financial counseling, authorizations, Medicaid eligibility, denials & registration. Accountable for leading, guiding, & directing the Trinity Health regional area functional responsibilities. Enables regional level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area, Regions, & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards.

Responsibilities

• Provides decision support, operations & / or optimization leadership focus.
• Enables collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations.
• Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice.
• Oversee vendor/contract labor management including centralizing strategy & optimizing spend.
• Supports regional efforts to comply with functional area priorities.
• Establishes functional strategies & governance over financials & staffing.
• Communicates between service area, functional area, RHM, & Regions leader.
• Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Requirements

• Bachelor's Degree in Accounting, Finance, Business Administration or other related field, or an equivalent combination of education & experience.
• Seven (7) to ten (10) years of direct & progressively more responsible experience in revenue cycle operations, revenue analytics & metrics revenue management.
• Minimum of five (5) years leadership experience in a multi-facility, integrated health care delivery system, or revenue cycle consulting experience.

Qualifications

• Master’s degree preferred.
• Proficient in Microsoft Office suite.

Skills

• Adapts to frequent interruptions, shifting priorities & stressful situations.
• Attends to tasks until complete, understands & relates to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.
• Reads small print, frequent ability to hear normal sounds & voice patterns, able to give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.
• Performs frequent manual dexterity activities & occasional grasping/handling.
• Continuous attention to maintain a safe working environment & use of available personal protective equipment (PPE).
• Complies with Trinity Health’s policies & procedures.

Benefits

(Salary Range: $83.2375-$137.3420)

Pay

$83.2375 - $137.3420

Schedule

N/A