Director, Orthopedic Service Line

About the role

The Director, Orthopedic Service Line at NorthBay Health provides strategic, operational, and financial leadership for the orthopedic service line across the continuum of care including Rehabilitation Services. This role is accountable for driving growth, quality, patient experience, and financial performance through close partnership with physician leaders, nursing leadership, and system stakeholders.

Responsibilities

• Works in dyad partnership with physician leadership to ensure high-quality, safe, evidence-based orthopedic care.
• Oversees multidisciplinary care coordination and tumor board effectiveness.
• Ensures compliance with regulatory, accreditation, and certification requirements (e.g. TJC, Joint Replacement etc).
• Maintains a state of readiness for all accreditation activities.
• Supports organizational mission statement, values and goals and role models to staff and others.
• Develops departmental goals and objectives with input from staff that aligns with, and supports the organizational and divisional goals and objectives.
• Delegates authority and accountability to clinical/professional staff for clinical practice and patient care decisions that are consistent with professional standards, regulatory agencies and organizational policies and procedures.
• Maintains a safe and caring environment for patients, staff and visitors.
• Assures that care provided to patients is consistent with plans of care.
• Supports and facilitates research based clinical practice.
• Develops and implements department specific standards and policies and procedures that guide and support the provision of care and services.
• Continuously assesses and improves assigned departments’ performance.
• Provides oversight of Orthopedic and Rehabilitation operations across inpatient and outpatient settings.
• Optimizes patient flow, access, scheduling, and throughput.
• Collaborates with nursing, rehab therapy, and ancillary services to ensure seamless care delivery.
• Led operational standardization and best-practice implementation.
• Utilizes available information systems.
• Accountable for Orthopedic service line financial performance, including budgeting, forecasting, and expense management.
• Partners with finance and revenue cycle teams to optimize reimbursement, reduce denials, and improve net revenue.
• Evaluates return on investment for new programs, technology, and capital expenditures.
• Supports managed care strategies and payor negotiations related to orthopedic/rehabilitation services across sites.
• Affirms appropriate utilization of all available resources to provide quality, cost-effective patient care.
• Demonstrates accountability for departmental staffing plan including appropriate number and skill mix, activities of recruitment and retention, interviewing, hiring, firing, evaluating, counseling and educating with a primary emphasis on staff competency.
• Prepares, monitors and manages annual personnel, operating and capital budgets.
• Communicates budgetary information both to the VP, staff and to the Division.
• Develops and executes a multi-year orthopedic service line strategic plan aligned with organizational goals.
• Identifies market opportunities, growth initiatives, and service gaps to expand access and reduce leakage.
• Leads new program development, service expansions, and business case development.
• Promotes professional development, succession planning, and employee engagement.
• Champions a patient-centered approach to Orthopedic care and wellness.
• Oversees patient experience performance and improvement initiatives.
• Partners with marketing, communications, and philanthropy to enhance community presence and brand.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field.
• Master’s degree highly preferred.
• Minimum 7–10 years of progressive healthcare leadership experience.
• At least 5 years in orthopedic services, service line leadership, or a closely related clinical specialty.
• Demonstrated experience leading multidisciplinary teams.
• Experience with budgeting, financial management, and business planning.
• Experience working closely with physicians and APPs in a dyad or service line model.
• Experience with regulatory and accreditation standards related to orthopedics.
• Prior responsibility for service line P&L.
• Experience leading program growth, expansion, or turnaround initiatives.

Skills

• Confidence, integrity, skilled communication and positivity.
• Strategic planning and execution.
• Financial and operational acumen.
• Data-driven decision-making.
• Project and program management.
• Knowledge of orthopedic reimbursement and care models.

Benefits

This position is bonus eligible. NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Pay

$195 to $205K annually based on years of experience doing the duties of the role.

Schedule

This position is full-time.