Director or Associate Director of Operations, SSHP

About the role

Located in Boston's historic Fenway area, Simmons University is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community.

Responsibilities

• Serve as a strategic thought partner to the SSHP Dean on School operations, priorities, and resource planning
• Set and advance the School's operational strategy in alignment with the priorities of the Dean and the University
• Represent the School in University-wide operational projects, such as those involving the Provost's Office, Human Resources, Workday team, Commencement, etc.
• Oversee the academic scheduling, course staffing, and hiring processes, and ensure that academic systems and documentation are accurate
• Lead the SSHP Operations Team, overseeing budget strategy, resource planning, and process improvement
• Ensure that the Operations Team is performing efficiently and effectively while aligning their work with SSHP priorities and goals
• Foster a collaborative, responsive, and accountable team culture grounded in service excellence and inclusion while encouraging professional and personal growth
• Oversee and manage procedural and compliance best practices for hiring, onboarding, and deployment of faculty and staff
• Support staff cross-training, coverage planning, and operational continuity
• Deploy the Operations Team to assist with programmatic accreditation-related data and compliance needs
• Perform other duties as assigned

Requirements

• Bachelor's degree
• A minimum of 10 years (for Director level) or 8 years (for Associate Director level) of professional work experience with a minimum of 5 years (for Director level) or 3 years (for Associate Director level) in positions involving a significant volume of progressive operational and project management responsibilities
• Minimum 5 years (for Director level) or 3 years (for Associate Director level) of supervisory experience
• Experience in higher education administration
• Proven ability to collaborate effectively with faculty, academic leaders, and central administrative offices
• Excellent communication skills with diverse stakeholders and the ability to leverage interpersonal skills to establish rapport and develop relationships
• Demonstrated leader with experience managing with integrity and influence, holding constituents accountable
• Excellent organizational skills with a particular ability to prioritize work in an environment with multiple and competing interests
• Proven ability to implement and manage change, creating an environment that addresses individual and organizational change management needs
• Strong strategic thinking, project management skills, attention to detail, and ability to proactively identify opportunities and risks
• Strong business acumen and previous budget oversight experience
• Advanced proficiency with Microsoft (Word, Excel, and PowerPoint), Zoom, and Google Applications (Drive, Gmail, and Gcal), along with an aptitude and interest in learning new tools and software

Qualifications

• Master's degree and/or post-baccalaureate certificate in higher education administration, business, or a related field
• Professional experience in operations, administration, academic administration, or related leadership work
• Demonstrated ability to prioritize and sequence projects and action items, identifying the resources required to achieve both short and long-term goals
• Experience working with institutional systems, compliance-related workflows, and extracting and converting data into business information

Skills

• Strategic Leadership
• Organizational Awareness
• Planning and Prioritization
• Staff Supervision and Development
• Judgment and Discretion
• Confidentiality
• Collaboration and Influence
• Change Management

Benefits

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

Pay

The hourly or annual salary range for this position is S08$60,100.00 - $95,400.00. This is a benefits-eligible position. Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here, as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence.

Schedule

Full-time exempt position that is benefits-eligible. Standard work schedule of 40 hours per week; occasional evening or weekend work may occasionally be required. A hybrid work arrangement may be available, subject to School and University policy and supervisor approval.