Director Operations

This role can be based in Northern California, Phoenix Arizona, or Boise Idaho. This role will require approximately 50% travel. Experience leading startup operations and strong customer-facing skills are highly preferred.

About the role

We’re looking for an Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry.

Our ideal Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

Responsibilities

• Drive a culture of performance and results through your teams
• Assemble and advise strong teams at each distribution center in your group
• Lead multiple teams and support their professional development at all levels
• Support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
• Be a key member of the management team of the largest global supply chain company
• Have access to a myriad of development and educational programs to help your leaders grow
• Work with your manager on developing your growth and career direction
• Have entrepreneurial-like freedom to structure your business unit
• Get results

Requirements

• Bachelor's degree or equivalent experience, required
• MBA or equivalent, preferred
• 7+ years of experience within supply chain, required
• 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required
• Experience as a management consultant or in a strategic role within a supply chain function, preferred

Benefits

• Medical, Dental, Vision, Prescription
• Discounted Stock Purchase
• General Bonus Plan
• 401K
• Generous PTO policy

Pay

National salary range of $150,000 - $200,000.