Director of Workforce Training and Staff Development

About NYC Health + Hospitals

Since 1875, South Brooklyn Health has established its reputation for clinical excellence and culturally competent care. It has designations as a Certified Percutaneous Coronary Intervention (PCI) Center, an Advanced Primary Stroke Center, an accredited Baby-Friendly Hospital, and a U.S. News & World Report high performing hospital. The hospital's staff is as diverse as the patients they serve. Interpreter services can be provided at any time of the day or night in over 130 languages.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

8:00 A.M – 4:00 P.M

Duties & Responsibilities

• Develops and directs studies to determine the training/staff development needs to meet the identified goals and objectives of the Network/Central Office.
• Formulates training/staff development policies and programs using knowledge of identified training/development needs, operating systems, and changes in regulations, procedures, or services.
• Develops, implements, and monitors the fiscal and operational plan for Network/Central Office workforce training and staff development.
• Directs informational studies, analyzes statistical data and other reports concerning aspects of training/staff development programs to evaluate progress and recommend change.
• Develops, coordinates, and/or participates in the planning and development of training, career development, and/or educational programs to improve staff recruitment, retention, and customer satisfaction.
• Captures educational programs with training agencies, colleges, universities and/or other educational institutions to meet the goals and objectives of the Network/Central Office.
• Determines funding requirements for Network/Corporate training/staff development programs and develops funding strategies including the identification and application for grant funding.
• Captures Network/Central Office employment opportunity and career development activities with various governmental and private agencies.

Minimum Qualifications

• A Baccalaureate degree from an accredited college or university in education, public health, psychology, personnel administration, management, public administration or a related approved discipline; and eight (8) years of progressively responsible experience in adult or professional education/training, development and workforce analysis, with at least three (3) years administrative experience related to the organization, formulation, development and implementation of such plans and programs.
• A Masters degree from an accredited college or university in education, public health, psychology, personnel administration, management, public administration or a related approved discipline; and seven (7) years of progressively responsible experience in adult or professional education/training programs, medical or public health administration or other field related to training, development and workforce analysis, with at least two (2) years responsible administrative experience related to the organization, formulation, development and implementation of such plans and programs.

Department Preferences

• Knowledge of healthcare environments and employee wellness initiatives, with an understanding of factors that support staff well-being and engagement.
• Certified trainer in Preventing and Managing Crisis Situations (PMCS) and TRUST methodologies.
• Demonstrated strong interpersonal and communication skills, with the ability to collaborate effectively across multidisciplinary teams.
• Experience applying project management principles and techniques to support departmental goals, initiatives, and process improvements.

Benefits

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retail Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.