Director of University Admissions and Recruitment-Enrollment Management

Responsibilities

• Directs and oversees central admissions operations, including application services, transfer credit evaluation, and admissions processing.
• Develops, implements, and maintains admissions policies, procedures, and operational standards, ensuring consistency and efficiency.
• Serves as the institutional lead for Slate CRM, with advanced expertise in both front-end functionality and backend configuration, including data structures, queries, workflows, forms, portals, and integrations.
• Manages and optimizes the full recruitment and admissions lifecycle within Slate, from prospect generation through application, decision, and matriculation.
• Provides strategic leadership and oversight for all central admissions and recruitment functions in alignment with the institutional strategic enrollment plan.
• Collaborates with campus and college partners to design and implement data-driven recruitment strategies to support the institution's strategic enrollment plan.
• Analyzes enrollment data, funnel metrics, and the competitive health sciences landscape to identify emerging markets and recruitment opportunities.
• Collaborates with college partners to develop and execute targeted recruitment campaigns and yield strategies leveraging Slate's segmentation, automation, and analytics capabilities.
• Maintains monitoring of application flow and enrollment data to adapt operations to changing trends and institutional needs.
• Leads and coordinates recruitment initiatives, including campus visits, tours, events, and ambassador programs to enhance prospective student engagement and conversion.
• Advances best practices in strategic enrollment management and fosters a culture of innovation and continuous improvement.

Qualifications

• Education: Bachelor’s Degree. (Master’s Degree preferred.) (TRANSCRIPT REQUIRED)
• Experience: Seven (7) years of experience in progressively increasing positions of responsibility in a higher education setting or closely related enrollment management office, including supervisory experience; OR Master’s Degree and five (5) years of experience in a higher education setting or closely related enrollment management office, including supervisory experience.
• Knowledge, Skills, And Abilities: Strong interpersonal skills, including diplomacy, tact and political savvy; Ability to enhance the visibility and public image of the University and be a leader within the UT System and the State of Tennessee; Ability to maintain confidentiality; Knowledge, understanding, and application of FERPA and other pertinent higher education regulations and laws; Strategic planning and implementation of service and operation enhancements in the Admission's Office; Ability to communicate and collaborate with various offices (academic and non-academic) across the University; Demonstrated high-level skills in problem-solving and change management; Ability to provide high-level customer and student services directly and indirectly; Ability to work independently and with a high-performing team to meet priorities and deadlines; Skill to lead and manage personnel consistently and uniformly which involves complex and sensitive personal situations; Ability to motivate teams to meet service and professional development goals.

Pay

The salary range for this position is $6,735.34 - $9,429.47 per month.

Schedule

This position may occasionally be required to work weekends and evenings. May frequently require 25% of the time to travel.