Director of Treasury Operations & Cash Management

Treasury Operations & Cash Management

The Director, Treasury Operations & Cash Management is responsible for driving end-to-end treasury operational excellence across StubHub’s global platform. This role requires a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability.

• Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
• Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
• Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
• Influence and align Finance leadership on treasury priorities, risks, and investment needs

Cash Management & Liquidity Leadership

• Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
• Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
• Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
• Champion structural improvements to optimize working capital

Payment Operations & Risk Management

• Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
• Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
• Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention

Banking Relationships & Account Infrastructure

• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
• Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
• Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals

Controls, Compliance & Audit Leadership

• Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
• Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
• Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization

Technology, Automation & AI-Driven Innovation

• Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
• Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
• Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
• Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities

People Leadership & Organizational Development

• Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
• Provide coaching and career development to direct reports, elevating the team’s technical capabilities and cross-functional influence
• Champion talent planning and succession within the treasury function